2019 Acura MDX engine and engine cooling problems

“The contact owns a 2019 Acura MDX. The contact stated that while operating the vehicle, the engine failed to restart after the Auto START/STOP was engaged. The contact stated that while at a stop light, the engine failed to automatically restart after releasing the brake pedal. The contact shifted to park(P) and restarted the vehicle. The contact stated that the failure had occurred on several occasions. Additionally, while the contact’s wife was driving, the vehicle stalled and had to be manually restarted. The local dealer and the manufacturer were notified of the failure. The contact stated that the vehicle had experienced the failure listed in NHTSA Action Number: EA25004 (ENGINE AND ENGINE COOLING). The failure mileage was 90,000.”

“The contact owns a 2019 Acura MDX. The contact stated that while at a stoplight with the Auto START/STOP feature activated, the vehicle failed to restart after releasing the brake pedal. The contact stated that the vehicle was able to be restarted approximately 5 minutes later. The failure had occurred on several occasions. The local dealer was notified of the failure, but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The contact was made aware of NHTSA Action Number: EA25004 (ENGINE AND ENGINE COOLING); and related the failure to the action number. The failure mileage was 1,000.”

“The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”

“The contact owns a 2019 Acura MDX. The contact stated that while driving at various undisclosed speeds, an abnormal sound could be heard coming from the engine and a fuel-burning odor leaked into the interior and exterior of the vehicle. The transmission jerked while driving. The failure occurred on several occasions. The contact received a notification of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 23V751000 ( ENGINE AND ENGINE COOLING). However, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.”

“The contact owns a 2019 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Hopkins Acura of Fairfield (2459 Auto Mall Pkwy, Fairfield, CA 94533); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”

“The contact owns a 2019 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (Fuel system, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”