2010 Audi A5 Cabriolet air bags problems

“TL* THE CONTACT OWNS A 2010 AUDI A5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) IN JANUARY OF 2018. HOFFMAN AUDI OF EAST HARTFORD (700 CONNECTICUT BLVD, EAST HARTFORD, CT) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”

“TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE DEALER (AUDI BUFFALO, 5255 GENESEE ST, BOWMANSVILLE, NY 14026, 716-683-3343) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”

“TAKATA RECALL: I RECEIVED THE URGENT RECALL NOTICE IN THE MAIL AND FIRST PHONED TO MAKE AN APPOINTMENT FOR HTE REPAIR. I WAS TOLD THAT THEY NEEDED TO CALL ME BACK TO SCHEDULE DUE TO LACK OF AVAILABLE PARTS BUT MORE THAN A WEEK WENT BY AND I DID NOT RECEIVE A CALL. I WENT IN PERSON AND WAS TOLD THAT THEY DO NOT HAVE PARTS, I CANNOT ORDER THE PARTS OR SCHEDULE THE URGENT REPAIR AND THAT I SHOULD CALL BACK EVERY COUPLE WEEKS TO SEE IF ANYTHING CAME IN TO MATCH MY MODEL. I WAS TOLD THAT THERE IS NO WAY TO PLACE AN ORDER OR FOR THEM TO TRACK THE INCOMING PARTS TO NOTIFY ME THAT MY REPAIR CAN BE MADE. THIS IS POOR SERVICE WHEN MY RECALL NOTICE SAYS THAT THIS IS AN URGENT SAFETY RECALL AND SHOULD BE SCHEDULED IMMEDIATELY. IT SEEMS THAT NOTHING IS BEING DONE TO ACCOUNT FOR THE SCHEDULING OF THESE REPAIRS, THE INABILITY TO ORDER THE SPECIFIC PARTS FOR EACH MODEL WHEN THE REPAIR IS REQUESTED IS INCOMPETENT, AND THE INABILITY OF THE DEALERS TO BE ABLE TO CONTACT THE VEHICLE OWNERS TO INFORM OF THE INCOMING RECEIPT OF PARTS AND SCHEDULE THE REPAIRS IS ALSO AN INCOMPETENT METHOD TO ISSUE AN URGENT SAFETY RECALL. RECALL NOTICE RECEIVED IS AVAILABLE UPON REQUEST.”

“TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT CALLED THE DEALER (JIM ELLIS AUDI IN ATLANTA, GA 1-877-465-2802) AND THE AUDI MANUFACTURER WHO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND INSTRUCTED THE CONTACT TO NOTIFY THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”

“TAKATA RECALL. RECEIVED RECALL NOTICE FEB 2016. OUR 2010 AUDI A5 CABRIOLET HAS BEEN SCHEDULED TWICE WITH AUDI JACKSONVILLE TO HAVE THE TAKATA AIRBAG REPLACED. BOTH TIMES WE HAVE BEEN TOLD, AFTER THE CAR ARRIVED, THAT THEY DID NOT HAVE THE PARTS AND THEY COULD NOT GET INFORMATION FROM AUDI ON WHEN THEY WOULD GET THE PARTS. AUDI JACKSONVILLE EVEN SCHEDULED THE SECOND APPOINTMENT SAYING THEY HAD THE PARTS AND WHEN CAR ARRIVED SAID THEY DID NOT HAVE THE PARTS. FIRST APPOINTMENT WAS OCTOBER 28, 2017. SECOND APPOINTMENT WAS DECEMBER 6, 2017. STILL NO WORD FROM AUDI ON WHEN PARTS MAY ARRIVE.”

“TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOWN AUDI AT (201) 227-6524 (400 SOUTH DEAN STREET, ENGLEWOOD, NJ 07631) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO CALLED AUDI BURLINGTON AT (781) 272-8880 (62 CAMBRIDGE ST, BURLINGTON, MA 01803) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.”