2014 Audi Q5 Hybrid engine problems

“Under Recall 19N4, the electric coolant pump was replaced in July 2019 at 73,496 miles. That replacement pump failed prematurely in March 2025 at 109,628 miles — lasting only 36,132 miles. This was a safety-related recall part intended to fix a known defect with the original pump. Audi refused to provide goodwill reimbursement for this premature failure. I am reporting this to request further investigation and possible expanded remedy.”

“Invoice from mechanic states my water pump failed along with other engine components which led to a domino effect of system failures and leaks with potential to cause fire. Similar recalls have been issued for 2014 Audi Q5s”

“I have noticed 2 times that my engine burn out oil very quick before the next predicted oil change and lead to safety risk of boosting engine while driving long distance if there is no auto one near. After speaking with one of the maintenance guy the last time I went for oil change at Jiffy live, He told me that there was a recall for the same problem with some other Audi models. How could we expect your help to address this safety concern with the manufacturer. This is very dangerous situation that you can’t neglect. Best regards,”

“The contact owns a 2014 Audi Q5. The contact stated that while driving 60 MPH, the vehicle briefly lost motive power and the vehicle stalled. The contact was able to coast to the side of the road. No warning light was illuminated. The vehicle was towed to the daughter's residence. The contact stated that weeks before the failure, while the vehicle was being serviced at the dealer, it was determined that the engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was made aware of the first failure. The failure mileage was 72,919.”

“Vehicle stopped while driving!!! Middle of the driving. Very dangerous. And it happened twice. With that as the headline, another known problem with this vehicle has been the engine oil needing to be filled literally every month. And time to time it resulted in “engine light” to come. So we kind of ended up in a “wolf cry” and really didn’t act. However, we did take care to Audi service for oil refill and they IGNORED to do the inspection on engine light well under 100,000 miles and 10yrs on warranty. So our recent car stopped when we were just about 2 months over 10yrs and 3,000 miles over 100,000 mile warranty Audi has for the problem needs repaired. Please help. Now Audi is saying we needed to pay almost $6,000 to get that repaired. Which they have seen for months prior to the 10yrs and 100,000. It’s really a unfair business practice.”

“The car has a known "oil consumption issue" that has led to engine failure that Audi has failed to take responsibility for. This is a 2104 Audi Q5. The car is in San Francisco and available for inspection. The car vibrates and can't be safely driven at highway speeds, if the engine suddenly lost power on the highway it could be a major safety issue for the driver and other drivers. The dealer has reproduced the issue and diagnosed it as needing new Pistons and Rings at 99,000 miles (but it has had this issue since in the 60,000 mile range, they just said keep adding oil). It has not been inspected by police or insurance representatives, just the dealers. I'm sure some warning lights came on, but could not say which ones or when.”