2013 BMW 3 Series electrical system problems

“My vehicle has a defect with electric water pump, shorted by its factory connector due to unprotected electrical plug on water pump. BMW issued a recall to cover the defect but refusing to pay for repairs performed. Recall 24V-608 water pump electrical connector. Recall information includes same parts with defects which includes mine, exactly same part and same procedure for repairs. 2013 BMW 335i Drive, F30 (3 series sedan) This company must be held responsible for the repairs, can't cover half of the models then leave other half for the expense of owners. Same parts used and same procedures to address the defects, why is not my vehicle not included in this recall ???”

“The car died without warning on highway. Lost control because of no power. Car was towed. no codes found. Car died again on highway, lost control no power to brakes and steering. Car was hit trying to got off into breakdown lane. High pressure fuel pump no good.”

“The water pump runs all of the time and drains the battery completely overnight. The water pump runs even after the car is shut off. It seems like the water pump is shorted. The water pump connector appears to have the same issue as many other recalled BMWs but for some reason my VIN has not been included in the recall. The photo is of the stream of coolant being pumped by the water pump while the car is turned off. I cannot drive the car. It is sitting with the battery disconnected. I have called the dealer and they said my car is not part of the recall, but it should be.”

“The contact owns a 2013 BMW 335i. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the following day, while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle started. The vehicle was taken to an independent mechanic, where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic, and the battery was replaced for the second time. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic and the battery was replaced a third time, but the failure reoccurred. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant pump failure. The contact was informed that the coolant pump had an electrical shortage and needed to be replaced. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The contact…”

“The contact owns a 2013 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheated, and multiple warning lights were illuminated. The contact then stated that the vehicle lost power and would not restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the water pump and electrical plug connector had failed and needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was taken to the dealer, where it was not diagnosed or repaired. The contact requested reimbursement for the cost of the repair that was performed prior to the safety recall, but the dealer informed the contact that the reimbursement claim was denied. The manufacturer was made aware of the failure, and the manufacturer also denied the reimbursement claim. The approximate failure mileage was 89,565.”

“See attached document for complaint. I am writing in reference to the recall on my 2013 BMW-328xi. The vin number is. The recall is for the water pump electrical connector. My water pump failed May 2024. I went to an independent repair service center that specializes in BMW repair, which in turn was the closest service center to where the vehicle broke down. I paid out of pocket for the repair. Now there is a recall on this part, I would appreciate reimbursement for the charges. I am enclosing a copy of the invoice.”