2015 BMW 328I Xdrive engine and engine cooling problems

“The contact owns a 2015 BMW 328I. The contact stated that while driving at 40 MPH, the vehicle caught on fire. The fire originated in the engine compartment. There were no warning lights illuminated. The driver was able to extinguish the fire. The vehicle was towed to the residence and was then towed to an independent mechanic, but the vehicle was not diagnosed or repaired. The vehicle was towed to the local dealer, where it was diagnosed with an electrical short circuit in the front water pump connector. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The manufacturer was notified of the failure, and a claim was opened. The failure mileage was approximately 110,000.”

“The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 ( ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM). The contact stated that while driving at an undisclosed speed, the message "turn off engine and do not open hood" was displayed on the instrument panel. The contact was able to pull to the side of the road and checked the water reservoir and noticed it was low. The contact filled up the reservoir with water and waited a few minutes. Afterward, the vehicle drove normal. The failure persisted. The vehicle was towed to the dealer. However, it was not diagnosed. The dealer informed the contact that per the recall the remedy was to install a protective shield. The contact asked the dealer to replace the engine coolant pump and connector. However, the dealer refused. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.”

“The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact had been calling the local dealer for several months and was informed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not informed the contact about parts availability. The contact had not experienced a failure.”

“The contact owns a 2015 BMW 328I. The contact was notified of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.”

“The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.”

“The contact owns a 2015 BMW 328I. The contact stated while driving approximately 45 MPH, the A/C was blowing hot air, and the temperature gauge was rising. Additionally, there was white smoke coming from under the hood. The contact stated there was no warning light illuminated. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The contact had received the recall notification from the manufacturer. The contact called a local dealer and was informed that a plastic shield was to be installed on the water pump, but that the shield would not stop the engine from overheating. The vehicle was not repaired. The manufacturer was informed of the failure . The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 95,000.”