2011 BMW X5 XDRIVE35D air bags problems

“To Whom It May Concern. Please help me on this. I purchased a BMW x5 that needed recalls installed at the BMW dealer. I purchased the vehicle, performed routine preventative maintenance, new tires, new brakes, full detail, shampooed the interior, and full wash, etc. When I took my BMW to the dealer, the BMW dealer installed the recalled items, but did not install or replace the defective FRM footwell module that controls the electric windows, signals, headlights, emergency flashers, and all the interior lights. Per BMW service manager, this FRM is defective from the factory because the FRM does not have a relay or fuse disconnect that protects the FRM from current surges or spikes. The manner and area that this FRM was mounted into the BMW x5 chassis makes this FRM electronic module highly susceptible to being damaged or become defective due to no fault of the vehicle driver or owner. Shame on BMW for not standing behind the quality of their vehicles. I have spent a considerable amount of money, close to one thousand dollars on the diagnosis and repair of footwell module FRM on my 2011 BMW x5 vehicle. Please intervene on my behalf, hundreds of other BMW x5…”

“TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THE VEHICLE WAS EMITTING A BURNING ODOR COMING FROM BOTH INSIDE AND OUTSIDE OF THE VEHICLE WHEN DRIVING. THE CONTACT STATED THAT AFTER STOPPING THEN ATTEMPTING TO ACCELERATE THE VEHICLE, THE VEHICLE WOULD HESITATE. IN ADDITION, THE VEHICLE JERKED WHEN TURNING OR DECELERATING. ON A SEPARATE OCCASION, THE AIR BAG WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO THE DEALER (ROADSHOW BMW, ADDRESS: 405 N GERMANTOWN PKWY #6207, CORDOVA, TN 38018, PHONE: (901) 365-2584) WHO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V746000 (FUEL SYSTEM, GASOLINE), AS WELL AS, THE RECALLS FOR THE AIR BAGS AND ENGINE (NHTSA CAMPAIGN NUMBERS UNKNOWN). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE 190,000.”

“ONE WEEK AFTER I PURCHASEED BMW X5, THE AIRBAG LIGHT SWITCHED ON MY DASHBOARD WHILE I WAS DRIVING ON HIGHWAY AND IGOT A MASSAGE SAYING"FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT FORCE LIMITER. CONTINUE TO WEAR SEAT BELT. PLEASE CONTACT THE NEAREST BMW CENTER."AS MY CAR HAS BEEN AFFECTED BY THE RECALL, A BMW DEALER WILL FIX THE AIRBAG PROBLEM FREE OF CHARGE. MY BMW DOESN'T HAVE TO HAVE AN EXISTING WARRANTY TO BE COVERED BY A RECALL. TODAY 1/27/2020 I WENT TO THE BMW DEALER IN EDISON FOR THE RECALL, AFTER 6 HOURS I RECEIVED THE CAR AND THE AIRBAG LIGHT STILL ON ???? I ASKED THE EMPLOYEE WHY THE AIRBAG STILL ON? HE ANSWERED ME " WE CHANGED THE PARTS BUT TO TURNE THIS LIGHT OFF YOU WILL PAY FOR IT " I ASKED HOW MUCH? HE SAID AROUND $400??? I DIDN'T AGREE AND LEFT THE DEALER WITH THE AIRBAG LIGHT ON. THE CONCLUSION, THEY DON'T WANNA DO IT FOR FREE!!!!, I'M DRIVING MY CAR WITHOUT PASSENGER SIDE AIRBAG????”

“THE PASSENGER SEAT WEIGHT OCCUPANCY SENSOR INTERMITTENTLY WORKS. I AM CONCERNED IF IT IS NOT WORKING PROPERLY, THE AIRBAG MAY NOT DEPLOY PROPERLY. ALSO, THE SEAT BELT WARNING LIGHT CHIMES EVEN THOUGH THE SEAT IS NOT OCCUPIED.”

“ME AND MY KIDS WERE DRIVING OUR 2011 BMW X5, WE WENT TO A FULL STOP ON THE FREEWAY, A SEMI WAS DRIVING TOO FAST BEHIND US, THE SEMI WAS ON ITS WAY TO CRUSHING ME AND MY THREE DAUGHTERS IN THE CAR. WE TRIED TO MOVE OUT OF ITS WAY AND CRASHED IN THE CAR INFRONT OF US AS THERE WAS NO PLACE TO GO. THE ONE SECOND DECISION WAS THE TOUGHEST DECISION I HAD TO TAKE IN MY LIFE, EITHER THE SEMI IS GOING TO KILL US ALL I I CAN CRASH IN THE CAR FRONT OF US TO AVOID DEATH, WE WERE RELYING ON THE AIRBAG TO SAVE OUR LIFE, THE AIRBAG DIDN'T DEPLOY, ACCIDENT OCCURRED ON JULY 17TH. THANKFULLY THE AIRBAG DID NOT DEPLOY OR WE WOULD'VE BEEN ALL DEAD FROM THE DEFECTIVE BMW AIRBAG, YESTERDAY (JULY 31ST) WE RECEIVED A LETTER FROM THE DMV THAT WE NEED TO CONTACT BMW TO REPLACE THE DEFECTIVE AIRBAG. WHAT IF THE AIRBAG DEPLOYED THAT DAY? HOW MUCH IS A HUMAN LIFE WORTH? WE PURCHASED A BMW TO PROTECT US DURING AN ACCIDENT AND WE FEEL CHEATED. WE WOULD'VE ALL LOST OUR LIVES. THE CAR HAS BEEN TOWED AND SITTING IN OUR DEIVEWAY. IT'S INOPERABLE AND THE AIRBAG HASN'T DEPLOYED. WE ARE SCARED TO EVEN GO INSIDE THE CAR TO GRAB OUR THINGS BECAUSE WE DON'T WANT THE AIRBAG TO DEPLOY. SOMEONE NEEDS TO…”

“TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO A DEALER (BMW 6655 COLISEUM BLVD, ALEXANDRIA, LA 71303 (318) 445-6678) TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V017000 (AIR BAGS). AFTER THE RECALL REMEDY WAS PERFORMED, THE VEHICLE WAS TOWED BACK TO THE CONTACTS RESIDENCE HOWEVER THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ALONG WITH A NOTE FROM THE DEALER INDICATING THAT THE ENGINE WAS AT A 50% CAPACITY AND THAT THE VEHICLE NEEDED TO BE RETURNED AT THE DEALER. THE CONTACT CALLED THE SAME DEALER WHEN IT WAS INFORMED THAT THE DRIVE SHAFT NEEDED TO BE REPLACED UNDER AN EXTENDED WARRANTY BUT AFTER CALLING ON A LATER TIME THE DEALER THEN INFORMED THE CONTACT THAT THEY WOULD BE RESPONSIBLE FOR THE COST OF REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD INVESTIGATE THE ISSUE HOWEVER THEN DECLINED TO COVER ANY REPAIR COSTS. THE FAILURE MILEAGE WAS 107,000.”