Problems · by component

2011 Buick Enclave structure problems

25 owner complaints to NHTSA about the 2011 Buick Enclave cite structure, 12% of all 213 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
25
12% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
10
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“THE POWER LIFTGATE DOOR OPENS 75% OF THE WAY WHEN I PUSH BUTTON OR MANUALLY BUT THEN STARTS TO CLOSES AGAIN. I HAVE BEEN HIT BY THE DOOR SEVERAL TIMES ALREADY DUE TO DOOR CLOSING. ALSO DAY LIGHT ON PASSENGER FRONT GOES ON AND OFF. IT WILL WORK FOR A FEW DAYS THEN NOT WORK FOR WEEKS. HAVE HAD LIGHT BULB REPLACED AND CONTINUES TO HAPPEN. *TR”
Owner complaint to NHTSAFiled Apr 16, 2020Exterior lighting, StructureODI 11321320
“TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE DROPPED DOWN AND STRUCK THE CONTACT ON THE HEAD. THE CONTACT WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MARIO D'ADDARIO BUICK GMC (329 BRIDGEPORT AVE, SHELTON, CT 06484, (203) 242-0172) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 112,000.”
Owner complaint to NHTSAFiled Apr 1, 2019StructureODI 11193035
“TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. UPON ATTEMPTING TO OPEN THE REAR LIFTGATE WITH THE KEY FOBIK, THE LIFTGATE OPENED APPROXIMATELY 3/4 AND SLAMMED DOWN ON SEVERAL OCCASIONS. LAWRENCE HALL CHEVROLET BUICK GMC (1385 SOUTH DANVILLE DRIVE, ABILENE, TEXAS 79605, (325) 695-8800) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) IN 2015. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.”
Owner complaint to NHTSAFiled Nov 7, 2018StructureODI 11149976
“CAME HOME FROM THE STORE , AS I WAS GETTING GROCERIES OUT OF THE BACK THE TAIL LIFTGATE CAME DOWN AND HIT ME IN THE HEAD. NOW WHEN ITS OPEN IT JUMPS UP AND DOWN.IT HAS A MIND OF ITS OWN. VERY DANGEROUS”
Owner complaint to NHTSAFiled May 4, 2018StructureODI 11091977
“I WILL OPEN THE AUTOMATIC LIFT GATE ON THE BACK OF THE VEHICLE AND IT WILL AUTOMATICALLY COME DOWN. THIS HAS HAPPENED ON MORE THAN ONE OCCASION AND HAS FALLEN ON ME.”
Owner complaint to NHTSAFiled Jan 30, 2018StructureODI 11065935
“TL* THE CONTACT OWNS A 2011 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE REAR LIFT GATE RELEASED AND OPENED INDEPENDENTLY. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WITH CAUTION. THE LIFT GATE SAFETY LOCK WAS ENGAGED TO SECURE THE DOOR IN A CLOSED POSITION. AFTER A PERIOD, THE SAFETY LOCK FAILED TO OPERATE. THE FAILURE RECURRED WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THERE WAS DUST AND WATER IN THE LIFT GATE SWITCH. THE LIFT GATE SWITCH AND RUBBER SEAL WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.”
Owner complaint to NHTSAFiled Apr 28, 2016StructureODI 10861994

Showing 6 of 25 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Structure: hatchback

Free remedy

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

StructureReported Jun 30, 2015NHTSA 15V415000
Data from NHTSA Recalls API · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.