Research · complaint index
Buick Lacrosse years to avoidWhat NHTSA complaint data does and doesn’t say
We compared 10 model years of the Buick Lacrosse by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2012, 2011 stand out with at least twice the typical complaint rate.
Complaints per year on the road
1.0 = typical year for this model
| Year | Complaints | Per year on road | Index | Recalls | Crashes | Signal |
|---|---|---|---|---|---|---|
| 2019 | 7 | 1 | 0.2 | 2 | 0 | Fewest complaints |
| 2018 | 12 | 1 | 0.3 | 3 | 0 | Fewest complaints |
| 2017 | 36 | 4 | 0.7 | 2 | 0 | Typical |
| 2016 | 48 | 4 | 0.9 | 2 | 5 | Typical |
| 2015 | 44 | 4 | 0.8 | 3 | 5 | Typical |
| 2014 | 63 | 5 | 1.0 | 5 | 7 | Typical |
| 2013 | 130 | 9 | 1.9 | 5 | 5 | Typical |
| 2012 | 206 | 14 | 2.8 | 5 | 10 | Most complaints |
| 2011 | 169 | 11 | 2.2 | 4 | 15 | Most complaints |
| 2009 | 106 | 6 | 1.2 | 2 | 3 | Typical |
- 20197 complaints · 2 recallsFewest complaints
- 201812 complaints · 3 recallsFewest complaints
- 201736 complaints · 2 recallsTypical
- 201648 complaints · 2 recallsTypical
- 201544 complaints · 3 recallsTypical
- 201463 complaints · 5 recallsTypical
- 2013130 complaints · 5 recallsTypical
- 2012206 complaints · 5 recallsMost complaints
- 2011169 complaints · 4 recallsMost complaints
- 2009106 complaints · 2 recallsTypical
Data from NHTSA Complaints & Recalls APIs · synced Nov 10, 2026
Fewest complaints for their age: 2019, 2018.
About this comparison
What Buick Lacrosse years have the most complaints?
Adjusted for years on the road, 2012, 2011 drew at least twice the typical rate of NHTSA owner complaints among the 10 model years compared.
Is this a reliability rating?
No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.