Problems · by component

2009 Cadillac Escalade Hybrid air bags problems

27 owner complaints to NHTSA about the 2009 Cadillac Escalade Hybrid cite air bags, 36% of all 76 complaints for this model year.

Complaints
27
36% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“Observed information on dashboard stating service Air Bag...it was told that my car has a Takarta brand air bag ..is there a recall for this airbag ? If so can I be sent a notification..”
Owner complaint to NHTSAFiled May 26, 2023Air bagsODI 11523952
“TL* THE CONTACT OWNED A 2009 CADILLAC ESCALADE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT IMPACT WHICH RESULTED IN THE CONTACT LOSING CONTROL OF THE VEHICLE AND CRASHED INTO A POLE. NO FURTHER DETAILS WERE AVAILABLE IN REGAURDS TO THE CRASH. THE CONTACTS WIFE WHO WAS SEATED IN THE FRONT PASSENGER SIDE SUSTAINED WHIPLASH AND DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO (WHITMORE'S WRECKER SERVICES INC 600 W GREENWOOD AVE, WAUKEGAN, IL 60087 (847) 623-7080). UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 21V052000 (AIR BAGS) HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.”
Owner complaint to NHTSAFiled Mar 9, 2021Air bagsCrash reportedODI 11400034
“TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V052000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ARROWHEAD CADILLAC (8310 W BELL RD, GLENDALE, AZ 85308, (623) 455-6910) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REQUESTED THAT THE VEHICLE NOT BE DRIVEN UNTIL REPAIRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.”
Owner complaint to NHTSAFiled Mar 3, 2021Air bagsODI 11398891
“TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TAYLOR MOTORS, INC. (2525 CHURN CREEK RD, REDDING, CA 96002; (530) 410-6816) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB”
Owner complaint to NHTSAFiled Nov 24, 2020Air bagsODI 11376137
“I HAVE THREE SEPARATE SITUATIONS WITH MY 2009 CADILLAC ESCALADE PLATINUM. THE UPPER DASH CLOSER TO THE WINDOW IS CRACKED ON BOTH THE DRIVER AND PASSENGER SIDE. ALSO THE CADILLAC ESCALADE WOODGRAIN SIGN LOCATED ON THE PASSENGER SIDE DASHBOARD IS CRACKED AS WELL. IS THIS A DEFECT? MY VEHICLE IS TYPICALLY STORED IN THE GARAGE BUT YET AND STILL MY DASHBOARD IS CRACKED. LASTLY, I RECEIVED A LETTER FROM CADILLAC REGARDING THE RECALL/REPLACEMENT AIRBAGS BACK IN 2015. I CALLED LINDSAY CADILLAC OF ALEXANDRIA TO SCHEDULE A REPLACEMENT; HOWEVER, THEIR RESPONSE IS THERE NO AIRBAGS AVAILABLE. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. *TR”
Owner complaint to NHTSAFiled Jun 4, 2020Air bags, StructureODI 11327229
“TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CREST CADILLAC (LOCATED AT 6280 STATE HWY 121, FRISCO, TX 75034, 469-919-5551) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.”
Owner complaint to NHTSAFiled Nov 14, 2019Air bagsODI 11280136

Showing 6 of 27 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.