2010 Cadillac SRX exterior lighting problems

“Head Light Assembly - The dim lights are life threating. This is a know defect, and should have been part of a recall. A class action lawsuit was filed. GM loss, and replaced the head light assembly for the minimum amount of time ending in 2019. My car has 89,000 the dim lights have probably never been good. This should have been a total recall, instead, GM quit paying for headlight replacement in 2019. If you call GM/Cadillac 800-333-4223 they will tell you they quit because that was part of the settlement. Every head light assembly should have been replace, a total recall.”

“I recently notice that I had very little light on the low beam of my headlights. Cannot see the road unless on high beam. Dealership said it is a problem that they have had with the SRX and have replaced so many 'headlight assembly's' that they now carry them in stock. Since you can't drive with the high beams on in traffic I feel this is a failure of the model and can only be fixed by replacement...quote of $1750.00.”

“The first things to go were the headlights, rearview camera & the seatbelt wouldn't fully retract. Then ALL the dash warning lights flashed like a Christmas tree; the radio, heat & AC settings changed on their own; & the navigation screen scrambled into pixels like a crashed computer screen! These issues went on sporadically for months. I was convinced the vehicle was possessed. It seemed things would act up when it rained, was damp or humid. After spending thousands, things got worse. My windows, sun roof & hatchback opened on their own & wouldn't close. I'd have to pull over, turn off the engine, wait a while & restart it like a reset, which was rarely successful the first time. I haven't opened my sunroof in over a year. I mentioned all of the above to the dealership mechanics during regular maintenance & repairs but they could never find the source of the problem, did what they could & said this model was notorious for having electrical issues. Then for weeks, I'd find my hatchback open every morning. I'd close it. Minutes later, it would open again & again & again. I stood there in disbelief. This became a neighborhood joke & was happening even more than I…”

“I had a headlight go out so I purchased new bulbs had both of them installed, low beams … and I still can’t see in the dark even after having my outside lamps detailed and cleaned. I have to drive with my high beams on in the dark. This needs to be a recall , something is not right with the lights on this vehicle. So Now I just try not to drive at night which is hard with the time.”

“headlights fill with moisture and condensation causing headlights to not function properly and creates a safety issue when driving at night. Condensation also results in premature headlight bulb failure. This problem is well documented by customers of these vehicles however no repairs of this manufactured defect have been provided by the manufacturer.”

“The contact owns a 2010 Cadillac SRX. The contact stated when she turned on the headlights, she noticed that the passenger’s side headlight was not illuminated. The contact then noticed that the headlight assembly had water on the inside. The contact was able to drain the water out the headlight assembly and the headlight illuminated; however, the failure occurred with the driver’s side headlight assembly. The dealer was contacted and stated that the headlight assemblies were out of stock. The manufacturer was contacted but offered no assistance. The failure mileage was 170,310.”