2013 Cadillac SRX exterior lighting problems

“The exterior lighting does not light up as warranted. It is impossible to see at night due to the lack of lighting from the headlights. The problem was confirmed with the dealership, however I was told to replace the bulbs which I had done. Replacing the bulbs did not fix the issue so I went back to the dealership and told them again. I was told I would have to replace the entire headlight unit in order for the exterior lights to work properly and that I would have to pay for it. It is extremely dangerous to myself and others if I’m driving at nite and I cannot see anything. There were no warning lamps, messages or other symptoms prior to the failure of the headlights.”

“The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the headlights failed to properly illuminate the roadway, limiting the driver’s vision while driving. The contact stated that the passenger’s side headlight was inoperable, and the driver’s side headlight was very dim. Due to the failure, the contact was forced to use the high-beam headlights while driving at night. The vehicle was taken to a local dealer, and the contact was informed that there were no recalls on the VIN related to the failure. The contact was provided with an estimate for the repair. Upon investigation, the contact discovered that there was a Class Action Lawsuit on similar vehicles for the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 105,000.”

“My father gave me his 2013 Cadillac SRX and I have noticed the headlights have dimmed significantly over the past few months. I replaced the lamps, but the same issue still exists. I spoke with my local Cadillac dealership and they told me of the known issue with the headlights. I did some research and see there was a class action lawsuit against Cadillac, but it does not seem to apply to vehicles registered in Wisconsin. I will need to correct this problem as driving at night has now become very difficult. If you have history of this issue with other drivers, any insight or direction would be much appreciated. Thank you for your time. [XXX]”

“Vehicle Headlamps fail to project adequate light to see the road. Several hundred dollars have been invested in attempting to fix this, resulting in zero noticeable help.”

“Left front headlight is so dim I cannot drive my car in the dark. I have spent money replacing the bulbs, cleaning the lenses through professional shop(s) and still goes dim and unsafe. After researching this I see this is a ongoing problem with this vehicle. I am now having to spend over $1,000 to replace the entire headlight assembly and I don't even know how long that will last. From research from another person it looks like the assembly where the light get hot is chrome sprayed plastic. Cheap parts causing me so much money that should be reliable in my vehicle. I see GM reimbursement owners in Fl and CA for this issue for a few years. this is terrible as I am a working adult required to commute in the dark. Iw ant to be reimbursed for this unsafe headlight assembly and know the other is failing too.”

“I purchased this vehicle on January 1, 2025. I drove it last night for the first time after dark. The headlights were so dim I could hardly see to drive. I had to use my brights except when a car was coming towards me, then I put them on dim and slowed way down. Leaving them on bright would have endangered other drivers and myself. I purchased the car with no warranty so now I either drive only during daylight hours or I pay out of pocket to have them fixed which I'm sure isn't cheap. I am going to go to the dealership that I purchased it from to see if they will help me at all, but since there was no warranty, I'm not expecting them to give me any assistance with this. When you look at the headlights during the daytime, which is when I bought the car there is no visible sign of an issue with them. No warning lamp has come on to let me know there is an issue and since I just purchased the car I don't know when they first appeared so dim. I noticed there are numerous complaints about this issue. Why isn't GM doing something about it.”