Problems · by component

2012 Chevrolet Cruze service brakes problems

142 owner complaints to NHTSA about the 2012 Chevrolet Cruze cite service brakes, 16% of all 865 complaints for this model year.

Complaints
142
16% of all complaints
Crashes
25
Reported by owners
Fires
1
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the service brakes

Verbatim from NHTSA complaints, newest first
“Have called about this starting 2020. Had 137000. Also previous owner since 99000mi. Drive train & Turbo. Brake assist. Oil leaks, shutting off while driving. Now as of Saturday April 25 2026 Car shut off while driving and has been towed to dealership. Car deemed lemon by GM. In 2020 car to have been replaced I have all service contact numbers as well as my receipts. Car is a death trap. Do better Chevrolet & GM”
Owner complaint to NHTSAFiled Apr 27, 2026Power train, Service brakes, EngineODI 11734134
“Started the purchase June 2022 when dealer said everything is good, Carfax no accidents, good car, nothing wrong. Dealers had me drive MI to CT to get the car, had 5-y.o. kid w/me. Brought car to mechanic when finally delivered July 6, ebrake almost gone; dealers had me drive w/my kiddo CT to MI with no ebrake on 6 speed turbo manual, wonderful. In writing said they would fix & some extras for all the issues they caused such as selling a vehicle w/o having title. Made it home in one peice. Next few weeks, car started shaking and stalling out losing complete power while driving, stopping at lights/signs, it hasn't stopped. Different smells of fluids coming inside ever since. Clouds of smoke coming from exhaust. Fuel seems to slip like sputtering/jolting, more smells coming in car. Check engine light on, went to Advanced Auto, showed me code has to do w/fuel/fuel tank & it showed dealer cleared out check engine without repairing. More research, they fraudulently passed the car for inspections/emissions & said it was good & passed, never received copies. They passed brakes when in writing they were to repair at no cost due to deceptive practices. No, nothing has…”
Owner complaint to NHTSAFiled May 15, 2023Service brakes, Engine, Fuel/propulsion systemODI 11522176
“When the ac on the brake pad will lock and there no brakes you can't push it down it gets hard but when you turn the ac turns off the brake pad goes back to normal but it's damage to be driving and this happen .. Also the trac control light comes on along with the sailablzie light”
Owner complaint to NHTSAFiled Jun 13, 2022Electrical system, Unknown or other, Service brakesCrash reportedODI 11469091
“The contact owned a 2012 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the brake pedal failed to respond causing another vehicle to crash into the rear of the vehicle. The contact did not recall whether there were warning lights illuminated. The contact was unsure whether the air bags deployed. The contact stated that she was unconscious for a moment. The contact also sustained back injuries and sought medical attention. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 123, 000.”
Owner complaint to NHTSAFiled Oct 12, 2021Service brakesCrash reportedODI 11436439
“The contact owns a 2012 Chevrolet Cruze. The contact stated while driving 55 mph, several unknown warning lights illuminated and the vehicle intermittently stalled. The contact also stated that the steering wheel became difficult to maneuver. The contact was able to pull to the side of the road; then drove the vehicle to her residence. The vehicle was taken to the dealer who informed the contact that they could not determine the cause of the failure since the unknown warning lights were no longer illuminated. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for diagnosis once the warning lights were again illuminated. The approximate failure mileage was 56,000.”
Owner complaint to NHTSAFiled Jul 9, 2021Steering, Power train, Service brakesODI 11424106
“Brake assist, no brakes when backing up. This was recalled on almost 300,000 Chevy cruzes but not all. Recall number 12213. My vehicle being one that was not included. I believe Chevy needs to recall more than the 300,000. Brakes work fine driving forward, but again no brakes in reverse. This is not ok! Could definitely cause vehicle to crash. Not safe at all!”
Owner complaint to NHTSAFiled Jun 18, 2021Service brakesODI 11421382

Showing 6 of 142 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.