Research · complaint index

Chevrolet Cruze years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 9 model years of the Chevrolet Cruze by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2012, 2014, 2011 stand out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
201146
201258
201342
201454
201521
201623
201720
201812
20193
YearComplaintsPer year on roadIndexRecallsCrashesSignal
20192330.124Fewest complaints
2018109120.5317Typical
2017203200.928Typical
2016250231.0419Typical
2015252210.9420Typical
2014702542.41070Most complaints
2013587421.8554Typical
2012865582.5762Most complaints
2011732462.0738Most complaints
  • 201923 complaints · 2 recallsFewest complaints
  • 2018109 complaints · 3 recallsTypical
  • 2017203 complaints · 2 recallsTypical
  • 2016250 complaints · 4 recallsTypical
  • 2015252 complaints · 4 recallsTypical
  • 2014702 complaints · 10 recallsMost complaints
  • 2013587 complaints · 5 recallsTypical
  • 2012865 complaints · 7 recallsMost complaints
  • 2011732 complaints · 7 recallsMost complaints
Data from NHTSA Complaints & Recalls APIs · synced Nov 9, 2026

Fewest complaints for their age: 2019.

02 —FAQ

About this comparison

What Chevrolet Cruze years have the most complaints?

Adjusted for years on the road, 2012, 2014, 2011 drew at least twice the typical rate of NHTSA owner complaints among the 9 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.