2015 Chevrolet Equinox visibility problems

“The contact owns a 2015 Chevrolet Equinox. The contact stated while driving 30 MPH during a rainstorm, the windshield wipers were not functioning. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the windshield wiper module. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V165000 (Visibility) the VIN was included, and the vehicle had been repaired, but the failure still occurred. The manufacturer was not notified of the failure. The failure mileage was 60,000.”

“The contact owns a 2015 Chevrolet Equinox. The contact stated that while his wife was driving approximately 70 MPH in the rain, the windshield wipers became inoperable. The contact's wife pulled to the side of the road for a while and then continued driving. The contact stated that he was an independent mechanic and had diagnosed that the windshield wipers ball joints were fractured and needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 22V165000 (Visibility) which he related to the failure. The dealer was notified of the repair that was performed prior to the safety recall and sent a claim along with the part receipt to the manufacturer for reimbursement. The contact later followed up with the dealer, who referred him to the manufacturer. The manufacturer was contacted and informed the contact that the reimbursement claim was denied. The failure mileage was approximately 150,000.”

“The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.”

“The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the windshield wipers failed to operate. The vehicle was taken to the dealer where it was diagnosed that the windshield wiper module needed to be replaced; however, the dealer informed the contact that she needed to pay out of pocket for the replacement part and seek reimbursement from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 170,000. VIN tool confirms parts not available”

“The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”

“The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”