Problems · by component

2024 Chevrolet Equinox forward collision avoidance problems

37 owner complaints to NHTSA about the 2024 Chevrolet Equinox cite forward collision avoidance, 19% of all 192 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
37
19% of all complaints
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the forward collision avoidance

Verbatim from NHTSA complaints, newest first
“I was using ACC on the freeway when the car in front of me abruptly stopped. I felt the car decelerate, but it didn’t feel like the car was slowing enough. By the time I manually pressed the brakes my car skidded and hit the stopped car in front of me. There was a flashing light that happened right before I hit the car warning me to brake. I’m worried that my car’s friction brakes were not activated by ACC. I will be taking it to an autobody shop soon for repair.”
Owner complaint to NHTSAFiled Oct 28, 2026Forward collision avoidanceCrash reportedODI 11774207
“The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving, the vehicle experienced phantom braking. The failure caused the brakes to lock up. The contact and the child seated in rear in a car seat sustained whiplash and seat belt bruises. The failure mileage was 50,500.”
Owner complaint to NHTSAFiled Oct 8, 2026Forward collision avoidanceODI 11769889
“The vehicle’s software, steering, and Advanced Driver Assistance Systems (ADAS) create severe, active driving hazards. First, the steering and traction programming cause violent, unprompted lane deviations. While driving 20 mph on a snowy dirt road, the system automatically engaged and violently pulled the vehicle directly into the lane of an oncoming snowplow. A similar erratic swerving event occurred at 25 mph on [XXX] during icy conditions. Most recently, the steering violently pulled the vehicle 6 feet to the left at 50 mph, despite the suspension and wheels being in perfect factory specification with summer tires mounted. As a professional heavy-vehicle driver, I had to manually fight the wheel to maintain the lane. Second, the Adaptive Cruise Control unpredictably fails to recognize stopped traffic on both interstates and town roads. It repeatedly fails to apply the brakes when a lead vehicle stops, requiring emergency manual braking to avoid rear-end collisions. The system also triggers severe phantom braking without warning. We are forced to manually disable traction control and parking assist upon every vehicle start just to avoid losing control of the…”
Owner complaint to NHTSAFiled Aug 11, 2026Steering, Forward collision avoidanceODI 11756183
“I was turning at a green light while following behind a truck pulling a trailer. All of the sudden, the car did the automatic emergency braking. It slammed on the brakes in the middle of an intersection while I was going ~15mph, and gave me whiplash. I am not sure if the car got confused by the trailer in front of me, but this is the first time this has happened in my first few weeks of owning this car. I've read that many others have had this issue with the Chevrolet Equinox EV, and this poses a serious safety issue for drivers of this car and others on the road.”
Owner complaint to NHTSAFiled Jul 22, 2026Service brakes, Forward collision avoidanceODI 11751995
“On May 9, 2026, while pulling into a parking garage parking space at low speed (below 5 MPH), the brake pedal was pressed but failed to engage or slow the vehicle. The pedal was pressed completely to the floor with no resistance, and the vehicle continued moving forward until it struck a wall, causing damage to the vehicle. Earlier the same day, the brakes produced an abnormal hissing sound while pulling out of a parking space. No other symptoms or abnormalities were present prior to failure. The vehicle may also have recently received a software update, although it is unknown whether that is related to the incident. The failure appears to involve the brake system and the driver safety assistance systems equipped on the vehicle like forward collision alert, automatic emergency braking, and Dynamic Brake Support systems. The exact failed component is currently unknown and remains under inspection by a Chevrolet dealership. No warning lights, messages, or audible alerts appeared before, during, or after the incident. The automatic braking/collision avoidance system also did not activate. Because the vehicle had no braking capability at the time of the incident,…”
Owner complaint to NHTSAFiled May 15, 2026Service brakes, Back over prevention, Forward collision avoidanceCrash reportedODI 11738069
“Vehicle suddenly brakes aggressively for no reason ! Blue sky no weather events no obstructions ! It also happens I reverse!!! At 60 mph I 4 lanes it’s not fun!!!!!!”
Owner complaint to NHTSAFiled Apr 13, 2026Service brakes, Forward collision avoidanceODI 11730827

Showing 6 of 37 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Forward collision avoidance: external

Free remedy

General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Forward collision avoidanceReported Sep 25, 2025NHTSA 25V639000
Data from NHTSA Recalls API · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.