Problems · by component

2025 Chevrolet Equinox electrical system problems

96 owner complaints to NHTSA about the 2025 Chevrolet Equinox cite electrical system, 24% of all 407 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
96
24% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“Vehicle has been presented for service multiple times for a recurring P050D – Cold Start Rough Idle condition. Due to the repeat nature of the repair, Fleet is requesting that the concern be treated as an unresolved/repeat repair and that the underlying cause be fully diagnosed rather than clearing the code or repeatedly addressing symptoms. Please review prior repair history and document previous repairs, current diagnostic findings, root cause, corrective action, and cold-start verification before returning the vehicle to service. Repaired on 10/23/2026 at Chapman Chevy - Recall Campaign N262547330-02 Telematic Control Module Reprogramming”
Owner complaint to NHTSAFiled Oct 27, 2026Electrical systemODI 11773990
“Electric Drive Unit and 12V battery have failed 3 times in less than 6 months. The vehicle will not shift into drive, reverse, or neutral. It is stalled/stuck and can't be driven.”
Owner complaint to NHTSAFiled Oct 10, 2026Power train, Electrical system, Fuel/propulsion systemODI 11770370
“1. The telematics control module failed and was replaced by the dealer under recall N262547330, along with the battery. The vehicle is available for inspection. The original module was kept by the dealer when it was replaced. 2. The vehicle went completely dead without warning — it could not be unlocked or started. It happened at home, but had it happened on the road I would have been stranded. The keyless entry also no longer works, so I cannot reliably get into the vehicle. 3. Yes. The dealer confirmed the telematics module failure and replaced it, and replaced the battery. The ongoing problems — failed software updates, "no cellular signal" message, check engine light, and keyless entry failure — have not been diagnosed yet. 4. The vehicle was inspected and repaired by [XXX] Chevrolet GMC in [XXX]. GM's customer resolution team is involved in the case but has not physically inspected the vehicle. No police or insurance inspection. 5. The navigation/GPS was glitching intermittently before the vehicle went dead in August 2026. The last successful software update was XXX — every update since then has failed. The check engine light came on at pickup on XXX. The…”
Owner complaint to NHTSAFiled Oct 6, 2026Electrical system, Unknown or other, Forward collision avoidanceODI 11769397
“On XXX I was driving a rental car that I was placed in due to my vehicle being repaired. I was placed in a Chevy Trailblazer VIN#: [XXX] My rental with this Chevy Trailblazer began on XXX. Using the available features in the vehicle, the center console has an area that you can place your cellular phone to charge your cellular phone. Which is used this option on XXX. On XXX, I placed my cellular phone in the charging bank location while I was operating the vehicle. When I arrived at my destination I took my cup out of the cup holder and grabbed the keys, and grabbed my phone and tucked it against my arm to get out the car and the charging bank my cell phone case so hot that it burnt my forearm.”
Owner complaint to NHTSAFiled Sep 28, 2026Electrical systemODI 11767445
“After taking a long drive, our phone suddenly stopped connecting via Apple car play, all of a sudden the screen went black while we were doing 80 miles an hour on the highway using GPS and then the phones wouldn’t connect again at all. Multiple attempted to restart the car and display did nothing. This has now become an intermittent error on the vehicle. I was told by a Chevy dealership there was nothing they could do & I just needed to wait for an update to come out. Fast forward two months and countless hours of research I attempted to call onstar to have our connection reset to onstar because I saw that helped out. I found out our vehicle had not been connected for over 6 months while I was paying for the service and the telematics unit was likely the issue. 3 visits to the dealership, 3 modules later & the problem is still persistent. GM will not cover my rental, will not give me a loaner vehicle and will not accommodate my schedule to have the 4th module attempted to be replaced. This is an extremely scary and frustrating concern. I fear for my safety when I’m on the road and my dashboard goes black for several minutes at highway speeds. the issue has been…”
Owner complaint to NHTSAFiled Aug 19, 2026Electrical system, Visibility/wiper, Forward collision avoidanceODI 11757907
“My 2025 Chevrolet Equinox RS is experiencing critical active safety and electronic malfunctions. While reversing out of my driveway, the vehicle unexpectedly executed an aggressive "phantom braking" event, violently slamming on the brakes with no actual physical hazards or cross-traffic behind the vehicle. The Reverse Automatic Braking (RAB) and Rear Cross-Traffic Braking systems are hypersensitive and falsely triggering mechanical emergency stops, creating an immediate physical hazard and whiplash risk. Additionally, the Google Built-in infotainment system constantly suffers from communication freezes with Apple CarPlay and media apps like Pandora. Commands to select or play audio tracks freeze and fail to execute on the 11.3-inch screen, indicating a systemic software architecture defect affecting the vehicle's dashboard modules. The vehicle has previously been out of service for an extended duration (30+ days)due to a broken telematics module causing parasitic battery drain down to 3 volts, along with multiple dashboard error messages. The manufacturer has been unable to permanently resolve these electronic and active safety failures.”
Owner complaint to NHTSAFiled Aug 11, 2026Electrical system, Service brakes, Forward collision avoidanceODI 11756326

Showing 6 of 96 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Electrical system: body control module

Free remedy

General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Electrical systemReported Dec 12, 2024NHTSA 24V925000
Data from NHTSA Recalls API · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.