2010 Chevrolet HHR steering problems

“The contact owns a 2010 Chevrolet HHR. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. The power steering warning light was illuminated. In addition, the contact stated that after restarting the vehicle, the vehicle temporarily returned to normal functionality however, the failure reoccurred. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 14V153000 (Steering); however, the VIN was not included. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.”

“Although this vehicle is a 2010 HHR, it has less than 23000 miles on it, has been garaged kept and maintained impeccably. The warning light blinks at random and then the power steering fails. It does not matter the speed of the vehicle and happens at random. Once turned off and restarted, the power steering works for approx 5 minutes and then fails again. There was a recall on 2009-2010 HHRs for sudden loss of power steering issued in 3/2014, recall # 14V153000. This recall is not VIN# specific. However, when I contact the dealer for repair of this vehicle, I am told that the recall does not pertain to my VIN#, so its not covered. NHTSA has more than 135 complaints about HHRs since 10/2019 with more than half of them being steering issues. This clearly is a wider recall issue than originally thought. My vehicle is inoperable due to this safety issue. I filed a complaint with GM. They told me it was not their issue and I could pay to have it diagnosed and fixed at a dealership. This is a GM issue due to the amount of complaints about this exact problem from other owners. I am hoping GM is made aware of the widespread issues and does the right thing, issuing…”

“The contact owns a 2010 Chevrolet HHR. The contact stated that after starting the vehicle, the power steering message was displayed on the instrument panel and while her daughter was driving the vehicle. The contact's daughter restarted the vehicle; however, the failure returned while driving at a low rate of speed. Upon investigation, the contact discovered NHTSA Campaign Number: 14V153000 (Steering) which she linked to the failure. The vehicle was taken to a dealer where she was informed that the vehicle was not under recall. The manufacturer was also notified, and the contact was given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.”

“Owner of 2010 Chevrolet HHR. While driving approximately 35 MPH and other various speeds, the vehicle intermittently lost power steering functionality. The power steering assist warning light was illuminated. The vehicle was parked and turned off, then restarted. The warning light was no longer showing and power steering was restored. After driving for approximately 60 seconds there was again a loss of power steering functionality and the warring light illuminated. The contact researched online and related the failure to NHTSA Campaign Number: 14V153000 (Steering) however, the VIN was not included.”

“The power steering failed, it is available for inspection. My safety and the safety of my two very young children were put at risk. Suddenly as I crossed the rail road tracks and attempted to turn right onto another street, the power steering went out of my vehicle. I narrowly avoided a collision with another vehicle stopped at the stop sign on the street I signaled to turn down. It hasn't been inspected by anyone yet. The power steering light came on right as it failed and I had no assisted power steering, manual only.”

“My vehicle is the 2010 HHR with electric assist steering. As with thousands of other Chevrolet HHRs, my power steering abruptly stopped working. It is the EPS system that is notorious for stopping abruptly and was and is the subject of a recall. However, GM refuses to repair mine like they have over a hundred thousand others with the same exact issue. They state that my vehicle, though exactly the same as thousands and thousands of others subject to the recall, is not included in the recall. . . How can this be? Same exact issue. . .”