Problems · by component

2000 Chevrolet Impala steering problems

124 owner complaints to NHTSA about the 2000 Chevrolet Impala cite steering, 15% of all 829 complaints for this model year. NHTSA also lists 2 recalls on this component.

Complaints
124
15% of all complaints
Crashes
9
Reported by owners
Fires
1
Reported by owners
Injuries
15
Reported by owners
01 —Owner reports

What owners say about the steering

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION AND STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL CAMPAIGN. WHILE DRIVING 50 MPH, THE KEY POSITION MOVED WHILE IT WAS IN THE IGNITION. THE FAILURE AFFECTED THE ENGINE, POWER STEERING, AND THE CONTACT WAS UNABLE TO BRAKE. AS A RESULT, THE CONTACT CRASHED HEAD ON INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED AND DECLARED THE VEHICLE DESTROYED. THE DRIVER SUSTAINED AN EXTENSIVE LACERATION WHEN THE DRIVER'S SIDE AIR BAG COMPONENTS PROJECTED FROM THE STEERING WHEEL. THE DRIVER HAD CONTINUOUS HEADACHES AND THE INJURY REQUIRED STITCHES. CHEVROLET OF MORRISTOWN (5320 WEST ANDREW JOHNSON HWY, MORRISTOWN, TN 37814, 423-408-2966) WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER SUGGESTED THAT THE CONTACT CALL A LAWYER. THE MANUFACTURER WAS NOT INITIALLY NOTIFIED OF THE CRASH, BUT WAS LATER CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.”
Owner complaint to NHTSAFiled Jul 10, 2019Steering, Electrical system, Service brakesCrash reportedODI 11230751
“TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND AN UNKNOWN FLASHING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,795.”
Owner complaint to NHTSAFiled Mar 16, 2017Steering, Electrical systemODI 10966402
“TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 09E005000 (STEERING) AND 08E063000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.”
Owner complaint to NHTSAFiled Jul 22, 2016SteeringODI 10887737
“I HAVE SEEN A LOT OF PEOPLE SAY THAT THEIR RACK AND PINION HAS BROKEN AND THEY HAVE FIX IT AND IT HAS BROKEN AGAIN. THE RACK AND PINION ON MY CAR HAS BROKEN. I DONT FEEL VERY COMFORTABLE WITH DRIVING THIS CAR AT ALL. THEY TOLD ME THAT THE TIRE IS ABOUT TO FALL OFF. CAN YOU PLEASE GET THIS FIX. THE CAR HAS BEEN DRIVING VERY WELL ON THE STREETS AND HIGHWAY. IT HAS STARTED TO SHAKE WHILE I WAS ON THE HIGHWAY. I MADE IT HOME SAFE TO BE TOLD THAT MY RACK AND PINION HAD BROKE. I FEAR FOR MY LIFE IF SOMETHING WOULD HAVE HAPPEN AS I WAS DRIVING ON THE HIGHWAY.”
Owner complaint to NHTSAFiled Feb 2, 2016Steering, SuspensionODI 10823725
“TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH AND COMING TO A STOP, THE CONTACT NOTICED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.”
Owner complaint to NHTSAFiled Jan 4, 2016SteeringODI 10817657
“TL* THE CONTACT RENTED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH DURING INCLEMENT WEATHER, THE VEHICLE SKIDDED OUT OF CONTROL TO THE LEFT, THE CONTACT APPLIED FORCE TO THE STEERING WHEEL BUT IT DID NOT RESPOND CAUSING THE CONTACTS VEHICLE TO BE SCRAPED ON THE LEFT SIDE FROM A GUARD RAIL. THE CONTACT STATED THAT THE VEHICLE THEN VEERED TO THE RIGHT AND SLIGHTLY WENT OVER A CURB. THE POWER STEERING WARNING LIGHT FLASHED WHEN THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE AND WAS ABLE TO RESTART. THE DRIVER DID NOT SUSTAIN ANY INJURIES AND NO MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE RENTAL COMPANY WAS NOTIFIED OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.”
Owner complaint to NHTSAFiled Dec 22, 2015SteeringCrash reportedODI 10811757

Showing 6 of 124 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
02 —Related recalls

2 recalls on this component

Steering

Free remedy

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.

SteeringReported Feb 17, 2009NHTSA 09E005000

Steering

Free remedy

DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.

SteeringReported Oct 17, 2008NHTSA 08E063000
Data from NHTSA Recalls API · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.