Problems · by component

2004 Chevrolet Impala air bags problems

31 owner complaints to NHTSA about the 2004 Chevrolet Impala cite air bags, 3% of all 1,073 complaints for this model year.

Complaints
31
3% of all complaints
Crashes
23
Reported by owners
Fires
0
Reported by owners
Injuries
26
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“Car has turned off 3 times while sitting at a light and took hours to turn back on, car shudders when breaking sometimes and abs/traction control/air bag lights will come on, and will shudder and turn off while driving.”
Owner complaint to NHTSAFiled Oct 2, 2026Steering, Air bags, Service brakesODI 11768570
“WELL THE CODE WAS TELLING ME TO REPLACE THE IGNITION SWITCH. THE CURRENT ONE IS RATHER LOOSE AND DOESN'T TURN OFF ALL THE WAY WITH OUT A LITTLE EXTRA WHICH HAS BEEN CAUSING OTHER ELECTRICAL ISSUES. AND NOW MY STEERING WHEEL IS LEANING AND PULLING TO THE LEFT OUT OF NOWHERE. AND THESE ALL HAPPEN SITTING STILL OR MOVING. NOT SO BAD ON THE HIGHWAY BUT CITY STREETS ARE HELL”
Owner complaint to NHTSAFiled Jan 24, 2020Steering, Electrical system, Air bagsODI 11301728
“DRIVING ON THE FREEWAY TRAVELING ABOUT 60-65 MPH AND THE AIRBAGS DEPLOYED FOR NO REASON. NO DAMAGE TO THE VEHICLE. THE PASSENGER AIRBAG DEPLOYED FIRST AND THEN 2-3 SECONDS LATER THE DRIVER AIRBAG DEPLOYED. POLICE WERE CALLED AND MADE A VIDEO REPORT OF THE CAR WITH AIR BAGS DEPLOYED.”
Owner complaint to NHTSAFiled Apr 3, 2017Air bagsODI 10970301
“TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. AFTER THE DEPLOYMENT, A SAFETY WARNING INDICATOR ILLUMINATED, BUT THE CONTACT WAS UNSURE OF WHICH ONE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND AND SHOULDER, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE POLICE WAS ON THE SCENE, BUT NO REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD SEND AN INSPECTOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.”
Owner complaint to NHTSAFiled Feb 27, 2017Air bagsODI 10957323
“TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE BUT THE AIR BAGS FAILED TO DEPLOY. THE DETAILS OF THE CRASH WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER SUSTAINED A CONCUSSION FROM HITTING HER HEAD ON THE STEERING WHEEL OF THE VEHICLE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.”
Owner complaint to NHTSAFiled Mar 4, 2016Air bagsCrash reportedODI 10839911
“FOR THE PAST FOUR WEEKS, I HAVE NOTICED THE PASSENGER'S AIRBAG LIGHT IS ON, ALTHOUGH THERE WAS NOT ANY INCIDENTS OR DEFECTS TO THE VEHICLE. THIS REALLY CONCERNS ME, DUE TO IT MAY BE INEFFECTIVE IF THERE WAS A CRASH. *TR”
Owner complaint to NHTSAFiled Oct 29, 2014Air bagsODI 10651029

Showing 6 of 31 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.