Problems · by component

2010 Chevrolet Suburban 1500 structure problems

41 owner complaints to NHTSA about the 2010 Chevrolet Suburban 1500 cite structure, 24% of all 170 complaints for this model year.

Complaints
41
24% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“While driving down the road a large piece of the dash exploded violently projecting a sharp plastic piece of the dash, hitting driver in the face, narrowly missing the eyes, bouncing off and landing in the 2nd row seating area. Thankfully, there was no infant or child in those seats or they could have been injured. The temperature outside was 100+ in the summer in Texas. The cracking dash issue has been reported by us and by numerous other complainants many times previously. This is an ongoing problem that has clearly not been taken seriously by GM.”
Owner complaint to NHTSAFiled Dec 20, 2023StructureODI 11561177
“I took my vehicle to have to air bag repaired and it has a cracks all over the dashboard now. I contacted to representative and was informed this is a Hazzard of this vehicle. It is a known issue but it has not been addressed by the GMC company. How many people have to be injured or killed before it becomes and actual safety issue? Whose life is considered expendable? If it is a known issue and it has been, in good faith, brought to GMCs attention, why has it not been corrected?”
Owner complaint to NHTSAFiled Mar 31, 2022Structure, Unknown or otherODI 11459073
“DASH CRACKED AND FELL APART. HAD TO REPLACE THE ENTIRE DASH BOARD ASSEMBLY. THE DASH WAS CRACKING AS IF IT WAS MADE OF GLASS. A PIECE OF THE DASH EVEN BROKE OFF WHILE I WAS DRIVING AND FELL ON MY LAP..”
Owner complaint to NHTSAFiled Mar 18, 2020Structure, Unknown or otherODI 11318631
“DASH IS FALLING APART, FULL OF CRACKS; CHUNKS OF PLASTIC DASH HAVE BROKEN OFF. POTENTIAL SAFETY ISSUE IF INVOLVED IN AN ACCIDENT, ESPECIALLY IF DASH AIRBAG IS DEPLOYED. LARGE SHARP PIECES OF DASH WILL BREAK LOOSE AND BECOME PROJECTILES/ SHRAPNEL. I BELIEVE SUNLIGHT AND HIGH HEAT IN PARKED CAR HAS CAUSED THIS. NOT CAUSED BY AN ACCIDENT. DEFINITELY A DESIGN FLAW. SHOULD BE RECALLED.”
Owner complaint to NHTSAFiled Jul 17, 2019Structure, Unknown or otherODI 11232636
“CRACKS (2 SEPARATE CRACKS; PHOTOS ATTACHED) APPEARED IN THE DASHBOARD OF 2010 CHEVROLET SUBURBAN LT ABOVE THE STEERING COLUMN AND NEAR THE PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY IN THE DRIVEWAY WHEN THE CRACKS APPEARED -- THERE WAS NO EVENT TO CAUSE THE CRACKS TO APPEAR. A SEARCH ON A GM ONLINE FORUM ADVISED THIS TO BE A KNOWN DEFECT FOR CARS OF THIS MODEL AND YEAR.”
Owner complaint to NHTSAFiled Aug 13, 2018StructureODI 11119781
“ON THE INSTRUMENT PANEL THE MESSAGE "SERVICE AIR BAG" AND AIRBAG READINESS LIGHT SYMBOL STAYS ON WHEN IGNITION ON AND WHILE DRIVING. DASHBOARD CRACKED. BACK PASSENGER SEATBELT WON'T LOCK AT TIMES.”
Owner complaint to NHTSAFiled Oct 24, 2017Air bags, Seat belts, StructureODI 11039239

Showing 6 of 41 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2010 Suburban 1500 problem areas