Problems · by component

2011 Chevrolet Suburban 2500 structure problems

28 owner complaints to NHTSA about the 2011 Chevrolet Suburban 2500 cite structure, 18% of all 155 complaints for this model year.

Complaints
28
18% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“THE DASHBOARD IS FALLING APART AND SHOULD A CRASH HAPPEN CHUNKS OF PLASTIC COULD GO FLYING THROUGH THE INTERIOR. THE UPPER DASHBOARD RIGHT BELOW THE WINDSHIELD CRACKS AND FALLS APART. WHEN MOVING OR GOING OVER A BUMP IT MAKES NOISE RATTLING AROUND. TRIED TO GO TO THE DEALERSHIP BUT IT'S NOT COVERED AS THE VEHICLE IS JUST OUT OF WARRANTY.”
Owner complaint to NHTSAFiled Feb 23, 2019Air bags, Structure, Visibility/wiperODI 11182139
“DASH SPONTANEOUSLY CRACKED AT THE AIRBAG PANEL AND OVER THE INSTRUMENT PANEL IN 2011 SUBURBAN WITH 39,000 MILES. GARAGE STORED. I HAVE CONCERN ABOUT THE AIRBAG DEPLOYMENT SAFETY WITH THIS CRACK. A SEARCH ON-LNE REVEALS THIS IS A VERY BIG PROBLEM FOR MANY CHEVY AND GM SUBURBAN/TAHOE OWNERS.”
Owner complaint to NHTSAFiled Jun 19, 2017StructureODI 10995901
“THE DASHBOARD IS CRACKING AND CAN BE POTENTIALLY DANGEROUS IF THE AIRBAG DEPLOYS. IF THE AIRBAG DEPLOYS THE CRACKED DASH COULD BECOME MULTIPLE PROJECTILE MISSLES.”
Owner complaint to NHTSAFiled Jun 7, 2017StructureODI 10993842
“TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ON THE DRIVER AND PASSENGER SIDES WHERE THE AIR BAGS WERE LOCATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.”
Owner complaint to NHTSAFiled May 5, 2017Air bags, StructureODI 10983774
“THERE IS A RECALL WITH TAKATA AIRBAG AND CHEVROLET HAS NOT FURNISHED A REPLACE THE PART OR FIX IN A TIMELY MANNER. SECOND ISSUE IS WITH DASHBOARD CRACKING. MY SUBURBAN SITS UNDER OUR CARPORT 99% OF THE TIME, BUT YET HAS A FEW CRACKS ON THE DASH. THIRD ISSUE IS CORROSION IN THE UNDERCARRIAGE, AND I LIVE IN DEEP SOUTH TEXAS WHERE IT DOES NOT SNOW, AND THE BEACH IS 1.5 HOURS AWAY FROM WHERE I LIVE. THIS VEHICLE SITS ON JUST OVER 40K MILES.”
Owner complaint to NHTSAFiled May 3, 2017Air bags, Structure, Unknown or otherODI 10983349
“I HAVE ONE LARGE SPIDER CRACK ABOVE THE INSTRUMENT CLUSTER AND ANOTHER CRACK NEXT TO THE PASSENGER SIDE AIR BAG IN THE DASHBOARD. THIS POSES A VERY LIKE IMPEDIMENT TO THE SAFETY AND FUNCTION OF THE AIRBAGS IN A WRECK.”
Owner complaint to NHTSAFiled Jan 30, 2017StructureODI 10948413

Showing 6 of 28 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2011 Suburban 2500 problem areas