2011 Chevrolet Tahoe air bags problems

“I confirmed the vehicle has a recall. Called the Dealer and they informed me that the dash may crack while performing the recall but is not included in the recall. Any cracks in the dash would be customer pay. This doesn't seem right.”

“I took my vehicle into sunset Chevrolet in Sumner Washington, in November of 2022 and had them complete the Takata air bag recall on the vehicle. I drove it for a few months and put it in storage. Since the recall the dash is now cracked where the dealer replaced the passenger airbag recall. It was not cracked prior to the replacement. I have talked to the dealer and they are saying they will not cover this. This is a hazard issue and can cause additional shrapnel to come flying at you if the vehicle is involved in an accident. The vehicle was stored in the garage and not driven. The dealer won't even examine the vehicle to see if the bolts were inadvertently overtightened on the technicians side. This is not right and this is something that should be covered. The vehicle has about 88k miles on it. My dash was not cracked at the time of the repair and now it is. This is not right to put me at more risk than what I was at prior to the recall. I read that the Takata airbag recall stated to repair the cracked dashes. Mine cracked after gm performed the recall. This is a hazard and is something that should be taken care of. I am disabled individual.”

“I spoke with GM a couple of times and GM refuses to help with the cost of dash repair that could happen if the airbag recall is fixed. My dash is already damaged so the repair would totally ruin the dash and can cost over $2000.00 if repairs are made, therefore my airbag recall cannot be completed”

“Takata Recall. The contact's wife owns a 2011 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) and the vehicle was taken to the dealer who completed the recall repair; however, while driving the vehicle a week later, the contact's wife noticed that the dashboard was shaking significantly. There were no warning lights illuminated. The contact's wife drove back to their residence, where the contact inspected the dashboard and noticed that it was severely cracked on the driver's side behind the steering wheel and on the passenger's side. The dealer was notified of the failure and informed the contact that the dashboard replacement would be at his own expense as the manufacturer would not cover the repair. The manufacturer was notified of the failure and advised the contact that the dealer should have informed them that the dashboard would be cracked prior to the recall repair and after the failure; however, the manufacturer did not provide any assistance. The vehicle was not repaired. The failure mileage was approximately 122,500.”

“DASHBOARD IS CRACKED FROM THE CORNER OF THE PASSENGER AIRBAG COVER TO THE SEAM IN THE DASH PANEL NEED THE DEFROSTER. WE WERE INVOLVED IN A REAR END ACCIDENT AND THE CRACK APPEARED AFTER THE ACCIDENT. I'M CONCERNED IT COULD AFFECT THE AIR BAG DEPLOYING.”

“TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB”