Problems · by component
2025 Chevrolet Trax electrical system problems
39 owner complaints to NHTSA about the 2025 Chevrolet Trax cite electrical system, 38% of all 103 complaints for this model year.
Complaints
39
38% of all complaints
Crashes
1
Reported by owners
Fires
1
Reported by owners
Injuries
5
Reported by owners
What owners say about the electrical system
Verbatim from NHTSA complaints, newest first
“The infotainment system goes out randomly while driving, including the speedometer. I have had it looked at in the past because it would never connect to my phone and the radio wouldn’t work but now it is going completely black or lagging so bad that none of the buttons on the screen will react when being pressed. It has been happening more frequently recently. Today (10/29) both screens have blacked out 3 times. It comes back on around 30 seconds later and all the lights and warning signals start to blink until it regulates itself”
“Digital instrument cluster and infotainment system went completely black while driving for 10 seconds before rebooting. Has happened twice in the last 6 months.”
“the instrument's in the glass dash shut down including speed, fuel, informatics, radio etc.. could not verify what else was electronically was not functional the is built into the Trax. I reported it to the dealership I purchased it from. No warnings, messages or problems prior to the failure. The problem was reported by wife on the way home from dealership on a trip to [XXX] from dealership. Milage 5837. Unknown issue none were reported to us....”
“My center entertainment screen and instrument cluster screen blacks out and reboots while driving. This has happened to me on 5 separate occasions since I got the car all on the highway. Very unsafe.”
“I WAS DRIVING POWER STEERING MESSAGE CAME ON DRIVE WITH CARE SUPER SCARY WHEEL GOT STIFFED AND SHUT DOWN TURNED BACK ON DROVE STIFF AGAIN LUCKILY I DID NOT HIT CAR OR CAR HIT ME AND AT THE END IT SHUT DOWN SUPER SCARY THANK GOD IM ALIVE AND MY WATER PUMP BROKE”
“the car was being driven and started to slow down on its own and then completely shut down with the check engine light on. It was taken to an outside auto shop to have the battery checked, and the mechanic said it was the alternator. it was still within the 36000 mile bumper to bumper warranty so I took it to the dealership. They claim the technician found the battery discharged once, but once the tested everything it functioned fine. It could have been from something left plugged into the USB port..... We are still waiting for the back up camera part that is part of a recall since 2025”
Showing 6 of 39 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.