40 owner complaints to NHTSA about the 1998 Chevrolet Venture cite steering, 9% of all 427 complaints for this model year. NHTSA also lists 2 recalls on this component.
“TL* THE CONTACT OWNS A 1998 CHEVROLET VENTURE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING). THE FAILURE MILEAGE WAS 122,000.”
“TL*THE CONTACT OWNS A 1998 CHEVROLET VENTURE. WHILE MAKING A LEFT TURN AT 20 MPH, THE STEERING COLUMN LOCKED AND ALMOST CAUSED A CRASH. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 02V286000 (STEERING:RACK AND PINION). THE VEHICLE WOULD HAVE TO BE REPAIRED AT THE CONTACT'S EXPENSE. HE IS CURRENTLY IN THE PROCESS OF REPAIRING THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 132,000.”
“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”
“STEERING MAKES NOTICEABLE THUMPING WHEN YOU TURN THE STEERING WHEEL AT TIMES, ESPECIALLY WHEN BACKING UP AND TURNING THE STEERING WHEEL.MY MECHANIC TOLD ME THAT'S THE PROBLEM..THE STEERING IS FAILING AT THIS TIME.... *TR”
“DT*: THE CONTACT STATED AFTER PULLING INTO A PARKING SPACE AND STRAIGHTENING THE STEERING WHEEL, THE STEERING WHEEL RACK AND PINION FRACTURED WITHOUT WARNING. SOON AFTER, THE AIRBAG LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO CONFIRMED THE STEERING RACK AND PINION FRACTURE. THE REPAIR SHOP ALSO DETERMINED DUE TO THE UNIQUE FRACTURE OF THE RACK AND PINION AND THE ILLUMINATION OF THE AIRBAG WARNING LIGHT, THE AIRBAG SHOULD HAVE DEPLOYED. THE MANUFACTURER WAS NOT ALERTED.”
“DT*: THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT TURN AT 20 MPH THE STEERING COLUMN LOCKED. THE VEHICLE WAS THEN PULLED TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THERE WAS FAILURE TO THE LOWER BEARING PLATE. THERE IS A NHTSA RECALL, # 02V286000, REGARDING THE STEERING RACK AND PINION. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER HAS BEEN ALERTED.”
Showing 6 of 40 reports. Read every report on NHTSA.gov.
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.