2000 Chrysler Cirrus steering problems

“The contact owns a 2000 Chrysler Cirrus. The contact stated while driving at various speeds, the steering wheel would shake and the vehicle was difficult to keep in the lane. Additionally, there was an abnormal sound while driving over bumps in the roadway. The vehicle was taken to an independent mechanic who diagnosed that the ball joints were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.”

“TL* THE CONTACT OWNS A 2000 CHRYSLER CIRRUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.”

“CAR HAS BEEN MAKING FRONT END NOISE FOR ABOUT 4 DAYS BEFORE THE BALL JOINT BREAKING COMPLETELY CAUSE THE AXLE TO REMOVE AND BREAK ALSO VEHICLE NEEDS FIXED ASAP CALL ME AT [XXX]. *TR”

“IGNITION LOCKS UP, KEY WILL NOT COME OUT OF IGNITION, CAN'T PUT CAR IN PARK. AIR BAG LIGHT COMES ON, WHEN AIR BAG COMES ON THE CAR WANTS TO DIE OUT. ALREADY REPLACED THE BALL JOINTS, BRAKE DRUMS, BRAKE LINES, BRAKE PADS, CALIPERS, ROTORS, AND THE OXYGEN SENSORS TWICE. *TR”

“WHILE DRIVING MY SON HOME FROM SCHOOL, MY 2000 CHRYSLER CIRRUS BECAME DISABLED DUE TO THE RIGHT SIDE BALL JOINT SNAPPING OFF THE CONTROL ARM. I HAD TO GET MY VEICHLE TOWED AND HAD TO REPLACE THE RIGHT BALL JOINT , THE RIGHT CONTROL ARM AND ALSO THE RIGHT SIDE AXLE. I ONLY OWN THIS CAR 6 MONTHS ( 1825 MILES) AND THIS WAS THE 2ND MAJOR REPAIR I HAD WITH THIS VEICHLES STEERING CONPONENTS ( RACK & PINION ASSY AND POWER STEERING PUMP). I FOUND ON ANOTHER WEBSITE THAT THERE IS A RECALL FOR THE CONTROL ARM:LOWER BALL JOINT RECALL ID #79830 . CAN YOU PLEASE HELP WITH THIS PROBLEM OR LEAD ME IN THE RIGHT DIRECTION. THANK YOU! *TR”

“2000 CHRYSLER CIRRUS. CONSUMER REQUEST REIMBURSEMENT FOR RECALL REPAIRS *TGW THE CONSUMER STATED HE COMPLIED WITH THE RECALL NOTICE INSTRUCTIONS. AT THE TIME, HE WAS CONVINCED THE DEALER RECTIFIED THE CONDITION, BUT APPARENTLY THEY DID NOT. THE POWER STEERING HOSE HAD TO BE REPLACED AGAIN. *JB”