Problems · by component
1996 Chrysler Concorde steering problems
59 owner complaints to NHTSA about the 1996 Chrysler Concorde cite steering, 34% of all 175 complaints for this model year.
Complaints
59
34% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
What owners say about the steering
Verbatim from NHTSA complaints, newest first
“MOUNTING SUPPORT BUSHINGS TO "RACK & PINION" BECOME BRITTLE AND ALLOW MOVEMENT OF RACK WHICH REDUCES STEERING RESPONSE. DURING COLD WEATHER THE PROBLEM IS ALSO NOTICEABLE AS A SQUEAKING NOISE WHEN TURNING THE WHEEL 'BACK AND FORTH'. THE HEAT FROM THE EXHAUST PIPE IS DIRECTLY BELOW THE RACK AND THAT PIPE SHOULD BE INSULATED TO REDUCE THE HEAT TRANSFER TO THE BUSHINGS THAT ANCHOR THE RACK (ABOVE). *TR”
“A POPPING SOUND WAS COMING FROM THE FRONT LEFT SIDE OF THE VEHICLE WHEN THE BRAKES WERE APPLIED. STEERING WHEEL CONSTANTLY VIBRATES AND HAS SINCE I'VE OWNED THE VEHICLE. A JULY 2008 SAFETY INSPECTION REVEALED "EXCESSIVE PLAY" IN THE STEERING LINKAGE AND LEFT OUTER TIEROD WAS BAD. REPAIRS PERFORMED AND THE SAME THING HAPPENED YET AGAIN THREE MONTHS LATER. AFTER LEARNING OF ALL THE COMPLAINTS RELATED TO STEERING PROBLEMS IN CHRYSLER VEHICLES, I NOW FEAR FOR MY SAFETY AND THAT OF MY FAMILY. CHRYSLER NEEDS TO HELD RESPONSIBLE FOR THE DANGEROUS PRODUCTS THEY ARE PUTTING ON THE MARKET. *TR”
“I HAVE A 1996 CHRYSLER CONCORDE AND WHILE DRIVING HAD THE TIE ROD BOLTS BREAK COMPLETELY OFF FROM THE RACK, SINCE I HAVE HAD THE BUSHINGS AND BOLTS REPLACED TWICE, AND AM STILL IN NEED OF RACK MOUNT BUSHINGS AS THEY HAVE FAILED AND I NOW ONCE AGAIN FEEL THE CAR FLOATING WHERE EVER IT WANTS TO GO ON THE ROAD. THE RACK MOUNT BUSHINGS ARE APPROX. $53 FOR TWO AND I AM IN NEED OF FOUR. I WORK BARELY PART TIME AND CANNOT AFFORD TO CONTINUE TO FIX A PROBLEM THAT SHOULDN'T EVEN EXIST. WHERE DOES A COMPANY LIKE DC STOP ASSUMING RESPONSIBILITY FOR ISSUES THAT ARE VERY MUCH ON THEIR END OF THE STICK? HAD I BEEN ON THE HIGHWAY I WOULD HAVE DEFINITELY BEEN KILLED NO QUESTION. I HAVE 3 CHILDREN THAT REGULARLY RIDE IN THE CAR AND IS CHRYSLER GOING TO PAY FOR OUR FUNERAL WHEN THEIR PRODUCT KILLS ONE OF US OR ON OF THEIR MILLIONS OF OTHER CUSTOMERS? I HIGHLY DOUBT IT. WE NEED TO DO SOMETHING ABOUT THIS IMMEDIATELY! *TR”
“I RECENTLY PURCHASED A 1996 CHRYSLER CONCORDE FROM AN INDIVIDUAL PARTY. 2 DAYS AFTER I BOUGHT THE CAR, MY BOYFRIEND HAD PARKED ALONG THE STREET IN FRONT OF A FRIENDS HOUSE FOR A MOMENT, AND HAD JUST BEGAN TO PULL AWAY FROM THE CURB, WHEN HE HEARD A CLUNKING NOISE. AT THE SAME TIME, HE WAS TURNING THE STEERING WHEEL TO THE LEFT, AWAY FROM THE CURB, BUT THE CAR JUST KEPT GOING STRAIGHT. LUCKILY, HE WAS GOING AT A VERY LOW SPEED, SO NO ONE WAS INJURED. AFTER STOPPING THE CAR, HE LOOKED UNDERNEATH THE VEHICLE AS WELL AS UNDER THE HOOD, AND FOUND THAT THE BOLTS FROM THE RACK AND PINION STEERING MECHANISM HAD BEEN COMPLETELY SHEARED OFF. THEY HAD SNAPPED IN HALF, LEAVING PART OF THE BOLTS INSIDE OF THE UNIT. I THANK GOD THAT NO ONE WAS HURT, AND THAT MY 12 YEAR OLD SON WASN'T IN THE CAR WHEN THIS HAPPENED. I DON'T HAVE THE MONEY FOR REPAIRS, SINCE I JUST SPENT ALL THE MONEY I HAD BUYING THIS VEHICLE, SO I HAVEN'T EVEN LOOKED INTO WHAT THIS IS GOING TO COST ME. I TRULY HOPE THAT CHRYSLER ACCEPTS RESPONSIBILITY FOR THIS PROBLEM BEFORE EVEN MORE PEOPLE ARE INJURED OR KILLED. *TR”
“DT*: THE CONTACT STATED THE VEHICLE'S FRONT END RATTLED AND SHOOK AT VARIOUS SPEEDS. THE DEALERSHIP DETERMINED THE FRONT TIE ROD ENDS AND BUSHINGS NEEDED TO BE REPLACED FOR THE THIRD TIME IN THREE YEARS. THE FIRST TIME IN AUGUST 2003, THE PASSENGER SIDE WHEEL FELL OFF. THE SECOND TIME IN JUNE 2004, THE FRONT END RATTLED AND SHOOK. EACH TIME THE DEALERSHIP DETERMINED THE FRONT TIE ROD ENDS AND BUSHINGS NEEDED TO BE REPLACED.”
“1996 CHRYSLER CONCORDE LEFT FRONT TIRE AND RIM DETACHED FROM VEHICLE. *KB ALL THE LUG NUTS WERE TORN OFF. THE CONSUMER STATED THE TIE ROD HAD BEEN REPLACED RECENTLY. *JB”
Showing 6 of 59 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.