2019 Chrysler Pacifica steering problems

“When driving on the road and slight turning of the steering wheel from 11-1 o' clock position, the steering locks or gets stuck and I have to apply extra force to turn the steering wheel to get it to turn OK.”

“I am experiencing an issue with the steering in my vehicle, in which the steering wheel shutters and rattles/shakes when making turns. This happens mostly when turning left at slow speeds, but also sometimes when turning right. The shuttering and shaking typically happens around the 11 and 1 o'clock position. This issue is very worrisome, as I am afraid that the power steering will completely fail one day, leading to a crash. I am also having an issue in which the start/stop system shuts down in the middle of driving the vehicle around town. More than half of the time that I drive it, the start/stop system stops working, and a warning light appears. I have had a few times in which the engine will turn off completely at a stop light, which is very worrisome. The dealer has diagnosed the steering issue as needing a new steering rack, at the cost of $5000. Reading online, I am finding MANY other Pacifica owners who have these exact same issues. I believe that they are caused by manufacture defect, and a recall needs to be issued. I believe the problems with my vehicle are related to NHTSA CAMPAIGN NUMBER: PE25009.”

“Steering wheel sticks when slightly turning either direction and when you apply force to unstick over corrects making it very dangerous and a safety issue especially on highways. Researching shows this is pretty common in this year and model”

“When in gentle right turns, the steering "sticks" at about 1:00 and I have to apply force to remove the steering wheel from that position. It results in oversteering, particularly at higher speeds.”

“The van has a consistent steering catch when traveling most pronounced at 11 and 1. The steering hangs and then releases which causes the van to travel unexpectedly into the other lane of traffic. There are no faults or other indicators visible with the vehicle to warn the driver of an issue. The issue is more noticeable when the outside air temperature is above 85 deg F and the van has been drive 15 or so miles. Additionally, a visual inspection of all mechanical components of the van related to steering does not show any abnormal wear and tear. The van has 126K miles on it.”

“The steering sticks normally when slightly turned especially going highway speeds around bends. You have to “yank” the wheel from it being stuck and risk over steering off the road or into other lane. Huge safety risk.”