Problems · by component

2023 Chrysler Pacifica electrical system problems

43 owner complaints to NHTSA about the 2023 Chrysler Pacifica cite electrical system, 28% of all 156 complaints for this model year. NHTSA also lists 2 recalls on this component.

Complaints
43
28% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“2023 Chrysler Pacifica, approximately 39,000 miles. Multiple safety-related electrical and restraint-system issues remain unresolved. Open recall 06D (NHTSA 26V189, side curtain airbags) has not been completed. The vehicle was at the dealership from September 17 to October 10, 2026. No confirmed part order for the recall was placed during that time. The recall was only discussed after I raised it. Dealer stated the parts are on back order. The recall addresses curtain airbags that may not retain sufficient pressure during deployment, increasing the risk of partial or complete ejection and injury in certain crashes. The Service Airbag light remained illuminated. The vehicle was released twice (September 23 and October 10) with the light still on. An illuminated airbag light indicates the supplemental restraint system may not function as designed in a crash. The vehicle also developed a no-shut-off condition in which it would remain running after the ignition was turned off. This occurred on September 26 (video available) after a dealer replaced the CAN bus connector on September 23. A vehicle that will not shut off creates a risk of unattended operation, carbon…”
Owner complaint to NHTSAFiled Oct 11, 2026Electrical system, Air bagsODI 11770379
“Rear trunk gets disabled after 10 minutes and will not open/close by remote or electrical rear switch causing a child or van camping issue. It has to forced physically by pulling it down and can't be done by short people. While van camping and adult or child cant open the trunk”
Owner complaint to NHTSAFiled Sep 30, 2026Electrical system, Unknown or otherODI 11768185
“The vehicle has experienced three separate incidents involving a sudden, unexpected loss of motive power at speed accompanied by a warning message ("Please pull off the road safely, vehicle will shut off soon") and a turtle icon ("Red Turtle of Death") on the instrument cluster. Two of these incidents occurred on major highways at speeds exceeding 60 mph. Incident History: February 2026 (Heavy Melting Snow, Boston, MA): Vehicle experienced complete loss of propulsion while driving on a city street. Dealership (McGovern Chrysler Dodge Jeep Ram) held the vehicle for nearly a month under Diagnostic Trouble Code P167B ("Controlled System Shutdown"). Replaced occupant restraint module, which did not resolve the issue. Vehicle eventually resumed operating on its own. Recent Incident (Heavy Rain spray, Highway >60 MPH): Sudden loss of motive power on high-speed road. Instrument panel displayed turtle icon and forced an emergency pull-off. After cycling ignition, drive capability returned. OBD-II scanner returned code P0000 (generic placeholder concealing proprietary Chrysler hybrid/BPCM/PIM isolation fault codes). Two Days Later (Dry Conditions, Highway >60 MPH):…”
Owner complaint to NHTSAFiled Aug 2, 2026Power train, Electrical system, Fuel/propulsion systemODI 11754273
“This is what I wrote to Stellantis. Dear Stellantis Customer Care, My vehicle has now stalled five separate times while I was making a left turn through an intersection. When this happens, the engine shuts off unexpectedly, the vehicle shifts into park and I must attempt to restart it while sitting in the roadway. During the most recent incident, the vehicle would not restart on the first attempt and required a second attempt before it would run again. This creates an extremely dangerous situation. Losing power in the middle of a left turn places me, my passengers and other motorist at risk of a serious accident. The vehicle has approximately 43,000 miles and has been taken to my Chrysler dealership for diagnosis. Unfortunately, I have repeatedly been told that they cannot duplicate the problem and therefore cannot repair it. Despite those visits, the dangerous condition continues to occur. I am requesting that Stellantis immediately: • Open a formal case regarding the safety issue. • Assign a regional field engineer, or star technical specialist to inspect and diagnose my vehicle. • Work directly with my dealership to determine the cause of this intermittent…”
Owner complaint to NHTSAFiled Jul 31, 2026Electrical system, EngineODI 11754028
“On June 14, 2026, one day after purchase, while driving through the Mojave Desert on I-15 in temperatures exceeding 100 degrees Fahrenheit, the check engine light illuminated and remained on through Southern California. The vehicle required a jump start after being parked in a covered multi-level parking structure for 5 days in Long Beach California after which the check engine light cleared. On June 19, 2026, six days after purchase, during the return trip the high voltage hybrid traction battery failed completely without warning in active Las Vegas highway traffic. The vehicle lost all motive power and coasted to the roadside. Three minor passengers were aboard, the youngest age 13. The occupants were stranded in temperatures exceeding 100 degrees for approximately two hours awaiting a tow truck. The vehicle was towed to an authorized Chrysler dealership where the high voltage traction battery was confirmed failed and replaced under warranty. A valley pan oil leak was also discovered and hybrid software update were also performed. An outstanding curtain airbag safety recall had never been remedied prior to the breakdown. The towing company reported they had…”
Owner complaint to NHTSAFiled Jun 22, 2026Power train, Electrical system, EngineODI 11745819
“The car keeps stating service shifter and jumps a gear. The time on the dashboard goes up an hour every time this occurs. The car was placed in park and the emergency park brake was applied and then popped into drive. This has occurred multiple times with the latest occurrence on today.”
Owner complaint to NHTSAFiled Jun 18, 2026Electrical systemODI 11745018

Showing 6 of 43 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026NHTSA vehicle page
02 —Related recalls

2 recalls on this component

Electrical system: 12v

Park outsideFree remedy

Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.

Electrical systemReported Nov 9, 2023NHTSA 23V753000

Electrical system: connectors

Free remedy

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Electrical systemReported Jan 17, 2023NHTSA 23V010000
Data from NHTSA Recalls API · synced Nov 6, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2023 Pacifica problem areas