Problems · by component
2002 Chrysler PT Cruiser structure problems
68 owner complaints to NHTSA about the 2002 Chrysler PT Cruiser cite structure, 13% of all 523 complaints for this model year.
Complaints
68
13% of all complaints
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
What owners say about the structure
Verbatim from NHTSA complaints, newest first
“The contact owns a 2002 Chrysler PT Cruiser. The contact stated that the rear quarter glass fasteners on both sides of the vehicle had started to separate from the vehicle. The contact stated that the windows were violently shaking while driving at various speeds. The contact was concerned that the windows might fall out while driving and cause injury to a pedestrian. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.”
“TAKARA RECALL. WHILE CHANGING UPPER AND LOWER MOTOR MOUNT I NOTICED SUB FRAME ON THE PASSENGER'S SIDE WAS ROTTED AND AFTER I PUT MOUNTS IN THE CAR PULLS WHEN ACCELERATING”
“ENGINE CRADLE, OR FRONT SUBFRAME, IS RUSTED TO THE POINT I'VE STOPPED DRIVING THE CAR. I'M IN THE PROCESS OF FINDING A REPLACEMENT BUT CHRYSLER NO LONGER MAKES THE PART! NOTHING HAS HAPPENED TO THIS POINT BECAUSE OF MY CAUTION BUT THE FRONT END WAS STARTING TO MAKE POPPING NOISES WHEN I STARTED OUT FROM A DEAD STOP. THE PROBLEM IS ON THE FRONT PASSENGER SIDE. I UNDERSTAND FROM READING ARTICLES, MANY OTHER PTS HAVE THIS SAME PROBLEM. FOR YEARS, I HAVE TRIED TO PRIME AND SPRAY OIL ON THE PART TO EXTEND IT'S LIFE. TIME HAS COME.... *TR”
“TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT EXIT THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER SIDE SUB FRAME HAD EXCESSIVE RUST AND FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE FRONT PASSENGER FRAME, THE CV AXLES AND THE LOWER CONTROL ARMS WITH BALL JOINT AND THE STABILIZER LINK HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.”
“TL* THE CONTACT OWNS A 2002 CHRYSLER PT CRUISER. WHEN THE VEHICLE APPROACHED AN ABRUPT STOP AND ACCELERATED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY WITHOUT WARNING WHILE DRIVING 40 MPH. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE CROSS MEMBER WAS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,616.”
“NOTE: THIS IS NOT A SAFETY ISSUE (AS FAR AS I KNOW) BUT I WANT IT TO GO ON RECORD FROM WHAT ALL PT CRUISER OWNERS HAVE BEEN GOING THROUGH. DASHBOARD CRACKED AND VENT GRIDS CRUMBLED WHEN DOING A REGULAR CLEANING (DUSTING WITH CLOTH). I JUST WANT TO BE NOTED THAT I FOUND OUT THAT THE GREAT MAJORITY OF PT CRUISERS HAVE THIS ISSUE. I DO NOT THINK IT IS FAIR TO CUSTOMERS TO HAVE NO PROTECTION FROM SUCH POOR QUALITY MATERIALS. MANUFACTURE SHOULD BE MADE LIABLE FOR SUCH THINGS. *TR”
Showing 6 of 68 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.