Problems · by component

2002 Chrysler Sebring suspension problems

45 owner complaints to NHTSA about the 2002 Chrysler Sebring cite suspension, 19% of all 234 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
45
19% of all complaints
Crashes
3
Reported by owners
Fires
1
Reported by owners
Injuries
3
Reported by owners
01 —Owner reports

What owners say about the suspension

Verbatim from NHTSA complaints, newest first
“TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING, THE REAR DRIVER SIDE WHEEL SLIGHTLY SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHERE IT WAS DIAGNOSED THE ALL FOUR BALL JOINTS AND STRUTS NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS ALSO DIAGNOSED THAT THERE WAS A WATER PUMP MALFUNCTION AND THE FUEL TANK FILLER NECK HAD CORRODED WITH THE VEHICLE. THE VEHICLES DRIVER SIDE REAR BALL JOINT AND THE FILLER NECK WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09E056000 (SUSPENSION) HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *TT *AS”
Owner complaint to NHTSAFiled Mar 29, 2016Suspension, Engine and engine coolingODI 10852219
“TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING . IN ADDITION, THE CONTACT MENTIONED THAT SMOKE FUMES APPEARED UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINT ON THE CONTROL ARM ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.”
Owner complaint to NHTSAFiled Sep 23, 2015Steering, SuspensionFire reportedODI 10774483
“TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING 40 MPH, THE DRIVER SIDE TIE ROD FRACTURED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TIE ROD WAS REPLACED. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE SCREEN ON THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. UPDATED 09/25/15*LJ UPDATED 12/12/2017*CN”
Owner complaint to NHTSAFiled Jul 28, 2015Suspension, Power trainODI 10744391
“ON MAY 17,2010 WHILE DRIVING TO COLLEGE, I NOTICED A LOUD WHINING ROUGH SOUND, AND EVERY TIME I HIT A BUMP IT WOULD SOUND LIKE SOMETHING WAS LOOSE COMING FROM MY TIRES. BEFORE, I COULD STOP TO SEE WHAT THE PROBLEM WAS, MY STEERING WHEEL LOCKED AND MY CAR RAN OFF THE ROAD WHEN I ATTEMPTED TO REGAIN CONTROL MY SEBRING OVER CORRECTED AND ENTERED A COUNTERCLOCKWISE SPIN. I CROSSED 5 BUSY LANES BEFORE STRIKING A DITCH. MY CAR STOPPED OPPOSITE DIRECTION OF ONCOMING TRAFFIC!!! JULY OF 2013 I HAD MY LOWER CONTROL ARMS, AND BALL JOINTS REPLACED. AND AGAIN IN FEBRUARY 14,2014 I HAD TO TAKE MY CAR TO THE SHOP AGAIN FOR LOWER BALL JOINT DISCONNECT AND REPLACE LOWER CONTROL ARMS. AND AGAIN THIS YEAR FEBRUARY 24, 2015 FOR THE EXACT SAME THING; REPLACEMENT OF LOWER CONTROL ARMS AND LOWER BALL JOINT. THIS CAR IS VERY HAZARD I WAS BLESSED THERE WERE NO INJURIES IN 2010 WHEN I HAD MY ACCIDENT! EVERY TIME; I DRIVE THIS CAR I AM SO FRANTIC OF KNOWING AROUND THE TIME I AM GOING TO HEAR THAT SOUND OF SOMETHING RATTLING AND SOUNDING LIKE LOOSE BOLTS COMING FROM THE TIRE. MY 15 YEAR OLD DAUGHTER THIS YEAR, MADE THE REMARK;" MAMA I HEAR THAT RATTLING SOUND AGAIN!" PLEASE SOMEONE,…”
Owner complaint to NHTSAFiled Jul 23, 2015Steering, Suspension, Wheels, Equipment adaptive/mobilityCrash reportedODI 10736068
“I DROVE INTO A GAS STATION AND AS I PULLED IN THE TIRE SOUNDED AS IF IT WAS FLAT I CHECKED IT AND IT LOOKED FINE.I TRIED TO DRIVE OF AND THE FRONT DRIVERS SIDE WHEEL DID NOT MOVE.I REMOVED THE TIRE IN THE PARKING LOT TO TRY AND FIND OUT WHAT WAS WRONG, I COULDN'T SEE ANY VISUAL ISSUES. AS I BACKED OUT TO TRY AND DRIVE THE CAR THE BALLJOINT CAME OUT. I HAD TO PAY TO GET MY CAR TOWED FROM NEW JERSEY BACK TO MY TOWN IN NY FOR $110 AND THEN ON TOP OF THAT HAD TO PAY TO GET TOWED AGAIN TO A MECHANIC AND WITH THE REPAIR FEES ENDED UP SPENDING $500 FOR REPAIRS. ALSO MY OIL LIGHT COMES ON WHEN THE CAR IS IN IDLE. EVEN CAME ON AS SOON AFTER I GOT AN OIL CHANGE. *TR”
Owner complaint to NHTSAFiled Mar 16, 2015SuspensionODI 10694695
“I KNEW ABOUT AN ACTIVE RECALL ON CONTROL ARMS FOR THIS MAKE/MODEL CAR, YET WHEN I CALLED THE DEALERSHIP THEY CLAIMED MY VIN WAS NOT ASSOCIATED WITH ANY RECALLS. SOON AFTER, MY CAR STARTED TO MAKE NOISE AND THE CONTROL ARM/BALL JOINT FAILED CAUSING DAMAGE TO MY CAR WHILE DRIVING AND ALMOST CAUSING ACCIDENT. *TR”
Owner complaint to NHTSAFiled Oct 4, 2014Steering, SuspensionODI 10641369

Showing 6 of 45 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Suspension: lower ball joint

Free remedy

QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.

SuspensionReported Oct 9, 2009NHTSA 09E056000
Data from NHTSA Recalls API · synced Oct 27, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2002 Sebring problem areas