Problems · by component

2004 Chrysler Sebring suspension problems

39 owner complaints to NHTSA about the 2004 Chrysler Sebring cite suspension, 13% of all 291 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
39
13% of all complaints
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the suspension

Verbatim from NHTSA complaints, newest first
“DRIVERS SIDE BALL JOINT BROKE WHILE TURNING ONTO HIGHWAY. TIRE SEPARATED FROM CAR AND AXLE SEPARATED FROM TRANSAXLE. APPROXIMATE SPEED LESS THAN 6MPH. NO CONTOL OF CAR AFTER INCIDENT.”
Owner complaint to NHTSAFiled Dec 2, 2020SuspensionODI 11377440
“THIS CHRYSLER SEBRING CONVERTIBLE HAD THE LEFT FRONT LOWER BALL JOINT FAIL AND SEPARATE FROM THE LOWER CONTROL ARM WHILE BEING DRIVEN. THIS FAILURE RESULTED IN LOSS OF STEERING CONTROL AT A SPEED OF APPROXIMATELY 30 MILES PER HOUR. THE LOCATION HAPPENED ON SMOOTHLY PAVED SPRING RUN ROAD EXTENSION LOCATED IN PENNSYLVANIA, ALLEGHENY COUNTY,IN MOON TOWNSHIP. THE TIME OF THIS EVENT WAS APPROXIMATELY 6:15 A.M.”
Owner complaint to NHTSAFiled Oct 27, 2019SuspensionODI 11271345
“TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING. WHILE DRIVING 5 MPH, THE FRONT PASSENGER SIDE BALL JOINT DETACHED FROM THE VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND THE FRONT PASSENGER TIRE TURNED SIDEWAYS. THE VEHICLE SWERVED ON THE ROAD AND THE CONTACT HAD TO PULL OVER QUICKLY. THE VEHICLE WAS IMMOBILIZED AND WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 109,021.”
Owner complaint to NHTSAFiled May 30, 2019SuspensionODI 11210844
“AS I DRIVE MY SEBRING, EVERY DIP, HOLE OR CREVASSE MY CAR HITS(GOING 30 AND UP ITS DANGEROUS) SENDS IT WAY TO THE SIDE, DOESN'T HAVE AN EXACT SIDE EITHER. DOES IT BOTH WAYS. I BELIEVE IT HAS SOMETHING TO DO WITH MY LOWER BALL JOINTS SO POSSIBLY MY CONTROL ARMS AND I WAS TOLD IT WAS POSSIBLE THAT THIS SPECIFIC CAR HAD ISSUES WITH THE CONTROL ARMS. THE WAY THE CAR DRIVES RIGHT NOW IS SERIOUSLY DANGEROUS AND I WAS JUST CURIOUS IF THIS CAR DID ACTUALLY HAVE A RECALL OR A MANUFACTURER DEFECT.”
Owner complaint to NHTSAFiled Feb 5, 2019Steering, SuspensionODI 11174398
“TL* THE CONTACT OWNS A 2004 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING 40 MPH, THE LOWER CONTROL ARM FRACTURED AND THE FRONT PASSENGER SIDE AXLE SEPARATED FROM THE VEHICLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.”
Owner complaint to NHTSAFiled May 3, 2016SuspensionODI 10862740
“I WAS DRIVING DOWN THE STREET AND THE CONTROL ARM SNAPPED CAUSING ME TO LOSE CONTROL OF MY VEHICLE. I HAD IT TOWED TO MECHANIC. THE CONTROL ARMS AND SOME OTHER PARTS WERE REPLACED. USING MY CARS VIN THERE IS NOT A RECALL BUT ON THIS WEBSITE THERE IS A RECALL FOR SAME YEAR MAKE AND MODEL FOR THE SAME REASON. I CALLED CHRYSLER 800-992-1997 AND SPOKE WITH MICAH AND SHE EXPLAINED THAT SHE DOES NOT EVEN SEE THAT THERE IS A RECALL ON 2004 CHRYSLER SEBRINGS CASE# 28647014. BUT HERE IS THE WEBSITE I FOUND IT ON: HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/SEARCHRESULTS;JSESSIONID=K261WQCJKJ69RSYYTT48WFRRMDTB80YQJLP8JVCGTQRGPTDR0MQY!-721696947?PRODTYPE=V&SEARCHTYPE=PROD&TARGETCATEGORY=A&SEARCHCRITERIA.MODEL=SEBRING+SEDAN&STATS=774853%2C1%2C0%2C8%2C0%2CSEBRING+SEDAN&MAKESTATS=&JSONBASEURL=%2FDOWNLOADS%2FFOLDERS%2F&SEARCHCRITERIA.MODEL_YR=2004&SEARCHCRITERIA.MAKE=CHRYSLER&SEARCHCRITERIA.PROD_IDS=774853”
Owner complaint to NHTSAFiled Jan 28, 2016SuspensionODI 10822863

Showing 6 of 39 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Suspension: lower ball joint

Free remedy

QUALIS AUTOMOTIVE IS RECALLING CERTAIN AFTERMARKET BALL JOINTS SOLD FOR USE ON CERTAIN PASSENGER VEHICLES. THE SOCKET MAY HAVE BEEN EXCESSIVELY HARDENED WHICH COULD CAUSE IT TO CRACK NEAR THE RETAINING RING GROOVE ALLOWING THE BALL STUD TO SEPARATE UNDER IMPACT LOAD. THE SUBJECT BALL JOINTS WERE SOLD AS FOUR PART NUMBERS, D10945, D10946, G10945, AND G10946. THE AFFECTED CONTROL ARMS, D10945 AND D10946, ARE STAMPED WITH THE FOLLOWING DATES ON THE BALL JOINTS: 134308, 135708, 100109, 102709, 104109, 105509, 107609, 108909, 110309, 113209, AND 116609. THE G10945 AND G10946 ARE THE SAME PART AS THE D10945 AND D10946 RESPECTIVELY. THEY ARE LABELED DIFFERENTLY DEPENDING ON THE AFTERMARKET CUSTOMER.

SuspensionReported Oct 9, 2009NHTSA 09E056000
Data from NHTSA Recalls API · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.