2010 Dodge Challenger air bags problems

“The contact owns a 2010 Dodge Challenger. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the instrument panel was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the battery was replaced. The contact had received notification on NHTSA Campaign Number: 16V352000 (AIR BAGS). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 185,000. Parts distribution disconnect.”

“I need to address a serious issue regarding the car I purchased in 2020 from a private vendor. Upon taking the car to Crown Dodge Dealership in Ventura County for repair, I had to pay roughly $700 out of pocket for the service and rented a car from Hertz for the days I was without my car. However, upon receiving the car back, it still had unresolved issues with the electrical components and dashboard noise. It is unacceptable that the manager at the dealership did not prioritize my safety or the quality of the car I purchased. Since this car is my sole mode of transportation, I demand a prompt resolution to this matter. I expect immediate assistance in addressing these concerns. Thank you.”

“I HAVE RECEIVED A LETTER ABOUT AN AIRBAG SAFETY RECALL. I WENT TO DEALERSHIP TO GET IT FIXED. THE DEALER SAID THAT THEY NOT GOING TO FIXED IT BECAUSE MY CAR GOT TO A CAR ACCIDENT BEFORE, SO THEY COULD NOT PERFORM RECALL DUE TO AIRBAG DEPLOYED. THE LADY SAID NO DEALERSHIP WILL FIXED IT. I WANT TO KNOW IF I AM GOING TO GET ANY CREDIT SO THAT I CAN GET IT FIXED, OR AM I GOING TO BE THE ONE WHO IS GOING TO PAY TO FIX IT OUT OF MY POCKET. PLEASE FEEL FREE TO CONTACT ME AT [XXX] OR [XXX] PLEASE SEE THE ATTACHMENT. THANK YOU. *TR”

“ON DECEMBER 11, 2019, MY SON WAS ABOUT TO LEAVE FOR WORK WHEN THE HORN STARTING BLOWING IN THE CAR AND WOULDN'T STOP. THE CAR WAS STATIONARY. AFTER ABOUT 4 MINUTES IT STOPPED. I TOOK THE CAR TO SUPREME CHEVROLET IN PLAQUEMINE WHERE I PURCHASE THE CAR FROM. THE CAR WAS CHECKED OUT AND TOLD THAT I WAS GOING TO NEED ANOTHER HORN, THEY HAD ORDERED ONE AND IT SHOULD BE IN IN ABOUT 3 DAYS. WHEN I WENT TO THE SERVICE AREA TO PICK UP THE CAR, THE GUY TOLD ME THAT THE HORN AND AIRBAG HAD BEEN TAKEN OUT AND THEY HAD PUT SOMETHING AROUND THE STIRRING WHEEL TO HOLD IT DOWN UNTIL THE HORN CAN BE REPLACED. I HAVE CHECKED BACK MULTIPLE TIMES AND THEY ARE STILL SAYING THEY CANNOT LOCATE THE HORN FOR MY CAR. IT'S VERY DANGEROUS TO DRIVE A CAR WITHOUT A HORN AND AN AIRBAG. TODAY IS OCTOBER 23, 2020 AND I HAVE YET TO GET A HORN AND AIRBAG FOR THE CAR.*DT*DT*JB*JB”

“TL* THE CONTACT OWNS A 2010 DODGE CHALLENGER. THE CONTACT EXPERIENCED DIFFICULTY WITH SHIFTING TO AND FROM SECOND GEAR, AND THE VEHICLE OVERHEATED AND STALLED SEVERAL TIMES WITHOUT WARNING. AN INDEPENDENT MECHANIC REPLACED THE TRANSMISSION SEALS, BUT WAS UNABLE TO DETERMINE A REMEDY TO PROVIDE A PERMANENT SOLUTION. THE FAILURE CONTINUED TO PROGRESS AND THE VEHICLE WAS TOWED TO MARTIN DODGE JEEP CHRYSLER RAM (2209 SCOTTSVILLE RD, BOWLING GREEN, KY 42104-4105, (270) 846-0600) TO BE DIAGNOSED. THE CONTACT MENTIONED THAT THE DEALER REPLACED THE COMPUTER ONCE, BUT THE COMPUTER FAILED AGAIN AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED AND THE PART MAY NO LONGER BE AVAILABLE TO REPLACE THE COMPUTER AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.”

“TL* THE CONTACT OWNED A 2010 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE INADVERTENTLY TURNED IN FRONT OF THE CONTACT'S VEHICLE AND CAUSED A COLLISION. THE CONTACT'S AIR BAGS FAILED TO DEPLOY. THE DRIVER'S SIDE AIR BAG WAS PREVIOUSLY SERVICED PER AN UNKNOWN RECALL. ON THE DAY OF THE CRASH, THE PASSENGER SIDE AIR BAG WAS ALSO SERVICED PER AN UNKNOWN RECALL. THE CONTACT AND HIS PASSENGER AND THE DRIVER AND PASSENGER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE IT WAS INSPECTED BY THE INSURANCE COMPANY AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY A DEALER TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBERS WERE UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. THE VIN WAS NOT AVAILABLE.”