91 owner complaints to NHTSA about the 2003 Dodge Durango cite suspension, 27% of all 339 complaints for this model year. NHTSA also lists 2 recalls on this component.
“TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT HEARD A POPPING SOUND AND FELT IT THROUGH THE DRIVESHAFT. IN ADDITION, THE TWO FRONT TIRES WERE WORN ON THE INSIDE TREAD. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT BOTH UPPER BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO LAKE CITY CHRYSLER DODGE JEEP RAM (4325 W US HWY 90, LAKE CITY, FL 32055, (386) 755-3444) TO VERIFY THE DIAGNOSIS. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 164,297.”
“WE TOOK THE VEHICLE WAS TO AN INDEPENDENT MECHANIC FOR A FRONT END ALIGNMENT. THE MECHANIC STATED THAT THE TOP AND BOTTOM BALL JOINTS NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS UNABLE TO BE ALIGNED. THE VEHICLE WAS NOT REPAIRED.”
“TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT HE HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AND THE HUB WAS SHAKING VIOLENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08E064000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.”
“TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR TIRE REPLACEMENT AND FRONT END ALIGNMENT. THE MECHANIC STATED THAT THE FRONT PASSENGERS SIDE HUB WAS LOOSE AND NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS UNABLE TO BE ALIGNED. THE MECHANIC ALSO STATED THAT THE BALL JOINT ON THE FRONT PASSENGER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 08E064000 (SUSPENSION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 219,700.”
“BAGS. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, HOWEVER THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, WHILE DRIVING AT 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE BRAKES WERE DEPRESSED AND FAIL TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL BEARINGS AND WHEEL ARMS NEEDED TO BE REPLACED. THE WHEEL BEARING WAS REPAIRED BUT THE WHEEL ARM WASN'T. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 08E064000(SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. JO”
“I HAVE HAD THESE PARTS REPLACED TWICE THIS WILL BE THE THIRD TIME. DODGE HAS OR HAD A RECALL. BUT WHEN I WENT TO HAVE IT FIXED THEY TOLD ME THE RECALL DID NOT AFFECT THIS PARTICULAR VEHICLE. IT'S A UNSAFE VEHICLE. I AM WORRIED BECAUSE I AM A SINGLE MOM AND KEEP UP WITH ALL THE MAINTENANCE ON IT MYSELF. IF IT'S RECALLED I BELIEVE DODGE SHOULD HONOR ALL RECALLS ON THE VEHICLES. THANKS *TR”
Showing 6 of 91 reports. Read every report on NHTSA.gov.
SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.