Problems · by component

2004 Dodge Durango structure problems

35 owner complaints to NHTSA about the 2004 Dodge Durango cite structure, 3% of all 1,115 complaints for this model year.

Complaints
35
3% of all complaints
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the structure

Verbatim from NHTSA complaints, newest first
“I WAS GETTING GAS AND AS I PULLED OUT OF THE GAS STATION I WAS GETTING A LOAD TICKING NOISE. TO FIND OUT LATER MY 5.7 HIMI LIFTER AND CAM SHAFTS NEEDS TO BE REPLACED. I GET A REGULAR OIL CHANGE AND FILTER CHANGE. I AM NOT SURE WHY THIS IS HAPPENING BUT I DID SEE THAT THIS IS NORMAL AND 5.7 HIMIS DODGE DURANGOS AND NOT UNDERSTANDING WHY IT HASN'T BEEN RECALLED. I'M A MOTHER OF 3 LITTLE ONES AND I'M TERRIFIED WE CAN GET STRANDED IF MY ENGINE DECIDES TO GO OUT DUE TO THIS ISSUE.”
Owner complaint to NHTSAFiled Jun 25, 2019Structure, EngineODI 11222429
“1. RECALL FAILED TO REPAIR AIR BAG FAILURE. CURRENTLY - AIRBAGS ARE NOT FUNCTIONAL (DASH WARNING LIGHT). 2. AT APPROXIMATELY 72,000 MILES - VEHICLE BEGAN TO SHOW SIGNS OF RUST THROUGH AT BOTH REAR QUARTER PANELS AND BOTH ROCKER PANELS. BY 85000 MILES - COMPLETE BODY RUST THROUGH FAILURE WAS IRREPARABLE - VEHICLE WAS MAINTAINED EXCEPTIONALLY CLEAN. 3. AT 100000 MILES - NOTED BY WAY OF MECHANIC THAT THE ENGINE WAS 'SLUDGED UP' TO THE POINT THAT THE VALVE TRAIN WAS STARVED OF LUBRICATION AND SUBSEQUENTLY - THE ENGINE HAS ENCOUNTERED WHAT APPEARS TO BE A TOTAL CATASTROPHIC FAILURE. VALVES, LASH ADJUSTER, PISTON ROD OR BEARINGS MAY ALL BE DESTROYED DIRECTLY DUE TO POOR DESIGN AND LOW QUALITY COMPONENTS FROM FCA. THERE ARE HUNDREDS (THOUSANDS) OF SIMILAR COMPLAINTS ACROSS MULTIPLE MEDIA REGARDING THIS 'FAMILIAR' DODGE ENGINE BREAKDOWN. FCA - OF COURSE - DENIES CULPABILITY CITING POOR USER MAINTENANCE. I HAVE RECORDS OF ALL OIL CHANGES FOR THE SUBJECT VEHICLE AT 3000 MILE INTERVALS CONSISTENTLY FROM THE DATE OF PURCHASE (5/2004), I SAY - 'FCA? TIME TO OWN UP TO THIS PROBLEM AND DO THE RIGHT THING.”
Owner complaint to NHTSAFiled Aug 23, 2017Air bags, Structure, EngineODI 11019201
“LEFT REAR QUARTER PANEL SHOWS RUST TO THE SIDE OF THE FUEL DOOR LID. RUST IS THROUGH PANEL. PAINT AND BODY BUBBLING UP, CONDITION IS CROSSING OVER TO THE LEFT REAR WHEEL AREA.”
Owner complaint to NHTSAFiled Apr 12, 2017Structure, Fuel/propulsion systemODI 10972035
“TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHENEVER IT RAINED OR SNOWED, WATER LEAKED INTO THE INSIDE OF THE VEHICLE THROUGH THE HOOD. THE WATER ENTERED THE MOTOR AND CAUSED THE VEHICLE TO STALL AND THE ENGINE TO SHUT OFF WITHOUT WARNING. THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE WATER WAS LEAKING INTO THE MOTOR AND THE PISTONS, WHICH CAUSED THEM TO FAIL. AS A RESULT, THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.”
Owner complaint to NHTSAFiled Mar 15, 2017Structure, EngineODI 10966021
“GAS AND BODY ISSUES: WHEN YOU GO TO FILL UP THE GAS SPRAYS OUT. I HAVE A VERT STRONG SMELL OF GAS AND THE LOWER FINDER BY THE WHEEL WELL HAS RUSTED BADLY. MOTOR: WHENEVER THERE IS HEAVY RAIN, MY CAR WILL STOP RUNNING. MOST RECENTLY WHEN I TURN ON THE AC OR HEATER THE CAR STALLS. I ALSO JUST RECENTLY HAD TO CHANGE OUT A MANIFOLD WHICH CAUSED ANOTHER SET OF PROBLEMS. I OWNED A DURANGO BEFORE THIS ONE AND LOVED IT. THIS ONE HAS CHANGED MY MIND AND I WILL NEVER OWN ANOTHER.”
Owner complaint to NHTSAFiled Sep 25, 2016Structure, Engine, Fuel/propulsion systemODI 10909547
“COWL SCREEN HAS WATER LEAKING ON THE ENGINE WHEN IT RAINS. IT CAUSED MY TRUCK TO DRIVE SHAKY AND THEN CUT OFF. I ALMOST GOT INTO AN ACCIDENT. IT STALLED OUT IN THE MIDDLE OF ME DRIVING ON A BUSY HIGHWAY. WHY ISN'T THERE ANY RECALLS FOR THIS, I HAVE SEEN NUMEROUS COMPLAINTS ABOUT IT BUT NOTHING IS GETTING DONE. I GUESS IT WOULD TAKE FOR SOME PEOPLE TO LOSE THEIR LIFE BEHIND THE WHEEL BEFORE IT GET FIXED. I ALWAYS THOUGHT DODGE WAS THE BEST VEHICLE BUT I AM NOW SECOND GUESSING MYSELF AND WILL NEVER BUY ANOTHER DODGE VEHICLE AGAIN IF THIS PROBLEM ISN'T FIXED. IT IS VERY UNSAFE TO BE RIDING WITH YOUR KIDS WHILE ITS RAINING AND TOUR VEHICLE CUTS OFF ON A BUSY HIGHWAY WITH NO WARNER.IF YOU REALLY CARE ABOUT YOUR CUSTOMERS LIVES YOU WILL SERIOUSLY LIKEINTO GETTING THIS PROBLEM RESOLVED. UNTIL THEN I WOULD RECOMMEND CHEVY VEHICLE FOR MY FAMILY FRIENDS AND EVERYONE I KNOW. [XXX] IS MY NUMBER IF ANYONE HAS THE COURAGE TO CONTACT ME SO I CAN FURTHER TELL THEM ABOUT THIS ISSUE IN DETAILS. *TR”
Owner complaint to NHTSAFiled Apr 1, 2016StructureODI 10852939

Showing 6 of 35 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.