Problems · by component

2012 Dodge Durango service brakes problems

71 owner complaints to NHTSA about the 2012 Dodge Durango cite service brakes, 11% of all 640 complaints for this model year. NHTSA also lists 2 recalls on this component.

Complaints
71
11% of all complaints
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the service brakes

Verbatim from NHTSA complaints, newest first
“The component or system failed or malfunctioned, is the accelerator, brakes, stirring and electrical. The car is available for inspection upon your request. The car is having problems coming to a stop and it is very difficult to control the vehicle because the steering becomes so hard when the power shuts down on the vehicle as I'm driving it. I think and believe that that poses a high risk of someone getting hurt or injured and then some cases perhaps death. the problem been reproduced or confirmed by a dealer or independent service center. Yes the problem hasi been reproduced or confirmed by a dealer or independent service center. No, the vehicle has not been taken to an inspector, manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. Here is what my vehicle is doing. symptoms. While driving the vehicle the car experiences a sudden total power loss, the engine cutting off and restarting on its own, the AC cycling on and off strangely, and the weak acceleration combined with the vehicle jerking.”
Owner complaint to NHTSAFiled Sep 7, 2026Steering, Electrical system, Service brakesCrash reportedODI 11762564
“I took my Durango to Albany ga to dodge dealership for recall on brake booster water shield repair plus the other recall they fixed one recall and say they can't fix brake booster recall cause they say they will not have part available til a year later which I have concerns about my safety of recall not being repaired for a whole year”
Owner complaint to NHTSAFiled Jun 28, 2025Service brakesODI 11669862
“There is something definitely wrong with my car. I have just now seen a recall but it occurred before the car was sold to me and it had electric issues with break fail, electrical accessories were still on as the dash notified while the car was off. It has had the seats move the steering would lock, it doesn’t provide many of the features for safety. The GPS is always wrong. I took it to the dealer several times and was told that the factory resets were fine. I don’t think that is the case. Under the hood there seemed to be additional after factory tampering with additional wires that had been added into the car.”
Owner complaint to NHTSAFiled Dec 18, 2021Electrical system, Unknown or other, Service brakesODI 11444246
“I RECENTLY PURCHASED A VEHICLE MARCH 2, 2021. I NOTICED THAT THE VEHICLE HAS 3 RECALLS. THE DEALER THAT I PURCHASED THE VEHICLE FROM DIDN'T HAVE ANY IMMEDIATE AVAILABILITY TO FIX THE VEHICLE. SO I MADE AN APPOINTMENT WITH DODGE DEALERSHIP. MY CAR WAS AT FACILITY 2 DAYS. ONCE I PICKED UP VEHICLE THEY INFORMED ME THEY COULDN'T FIX TWO OF THE RECALLS. JASON ( SERVICE GUY) INFORMED ME THAT HE WOULD UPDATE ME. WELL A MONTH LATTER HE TELLS ME THAT THE PARTS AREN'T THERE YET . CHRYSLER HASN'T RELEASED THE PARTS YET.”
Owner complaint to NHTSAFiled Apr 13, 2021Service brakes, Fuel/propulsion systemODI 11407882
“TL* THE CONTACT OWNS A 2012 DODGE DURANGO. WHILE DRIVING 40 MPH OR HIGHER, THE VEHICLE TURNED OFF WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, ALL THE ELECTRICAL SYSTEMS DISENGAGED. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE FAILURES OCCURRED INTERMITTENTLY. THE CONTACT CALLED PREMIER CHRYSLER (LOCATED AT 7301 ARTESIA BLVD, PUENA PARK, CA 90621, 714-528-5337), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE, WHICH HAD NOT BEEN RESOLVED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.”
Owner complaint to NHTSAFiled Dec 13, 2019Electrical system, Service brakes, EngineODI 11288934
“WELL THERE'S SEVERAL ISSUES MAIN ONES BEING THE SELF ACCELERATIONS, NOT TO MENTION MAJOR FACTOR SCARY ONE IS MY VEHICLE GOES FROM P TO D WITHOUT MY FOOT ON THE BRAKE FOUND THIS OUT WHILE CAR WAS OFF MY 3YR OLD MOVED THE SHAFT FROM PARK TO NEUTRAL WHILE CLIMBING ACROSS TO ME AND CAR BEGAN TO ROLE.”
Owner complaint to NHTSAFiled Mar 3, 2019Electrical system, Vehicle speed control, Service brakesODI 11183718

Showing 6 of 71 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026NHTSA vehicle page
02 —Related recalls

2 recalls on this component

Service brakes

Free remedy

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

Service brakesReported Sep 18, 2017NHTSA 17V572000

Service brakes

Free remedy

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

Service brakesReported Apr 1, 2014NHTSA 14V154000
Data from NHTSA Recalls API · synced Nov 6, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.