Problems · by component
2009 Dodge Journey engine and engine cooling problems
30 owner complaints to NHTSA about the 2009 Dodge Journey cite engine and engine cooling, 2% of all 1,594 complaints for this model year.
Complaints
30
2% of all complaints
Crashes
0
Reported by owners
Fires
2
Reported by owners
Injuries
0
Reported by owners
What owners say about the engine and engine cooling
Verbatim from NHTSA complaints, newest first
“CAR STARTED SMOKING FROM HEATING HOSE BUSTING AND STARTED RUNNING HOT.... ALSO FRONT WINDSHIELD WATER DISPENSER NO LONGER WORKS.... TOLD DEALERSHIP CAR KILLS SOMETIMES WHILE DRIVING.... WAS TOLD A RECALL BUT PARTS NOT AVAILABLE... ALSO WHEN CAR IS PUT FROM REVERSE TO DRIVE AFTER COMPLETE STOP... IT JERKS AND ENGINE BANGS... GOT TOLD BLOCK AROUND ENGINE WALL.... ALSO NOT COVERED UNDER FULL EXTENDED WARRANTY...... SOMETIMES CAR WILL NOT START B/C OF IGNITION SWITCH WHICH SOMETIMES TAKES ABOUT 15 TRIES TO START CAR... OR HAVE TO PUT IN NEUTRAL TO START..... JUST TOTALLY DISAPPOINTMENT B/C I LOVE THE SIZE AND ALL MY AMENITIES IN MY SUV, HEATED SEATS, LEATHER, T.V., INIFINITY RADIO..... DEFINITELY DISAPPOINTMENT.... WENT WITH A DODGE AGAIN.... BC MY DURANGO SAVED MY LIFE.... AND I FELT SAFE IN ANOTHER SUV...... *TR”
“CARRY IT TO THE DEALER DUE TO ANTI FREEZE LINK AND TIRE WONT KEEP AIR. THEY FIXED THE THERMOSTAT BOTH AND FIXED THE ANTIFREEZE PROBLEM AND DID A GREAT JOB I DON'T HAVE NO PROBLEM. WHAT I DO HAVE A PROBLEM WITH I WAS CHARGE $8.91 FOR A O RING WA 07011001 I KNEW NOTHING ABOUT NOR DO I KNOW WHY OR WHAT IT WAS FOR WASN'T TOLD ABOUT IT UNTIL IT WAS DONE AND TIME FOR ME TO PAY FOR THERE SERVICES.BUT THE PROBLEM AM HAVING NOW IS IT WONT START AND I SEE OTHER OWNERS HAVING THE SAME PROBLEM AND NO ONE FROM THE COMPANY IS TRYING TO HELP US THIS IS NOT OUR FAULT WHERE CAN WE GET HELP....... PLEASE HELP US. *TR”
“LAST DATE OF INCIDENT WAS ON OCTOBER 16, 2014, THIS IS THE 4TH TIME MY VEHICLE HAS SHUT OFF WHILE DRIVING IT. THE FIRST TIME IT HAPPENED I CONTACTED DODGE WHOM STATED THERE WAS NO RECALL IN RE: IGNITION PROBLEMS, INTERESTINGLY ENOUGH A RECALL WAS POSTED WITHIN WEEKS, SINCE THAT RECALL I HAVE BEEN CONTACTED VIA MAIL STATING PARTS HAVE BEEN ORDERED WITH NO KNOWN DELIVERY DATE FOR REPAIRS. THE LAST INCIDENT HAPPENED WHILE I WAS DRIVING TOO WORK EXITING OFF THE EXPRESSWAY DURING RUSH HOUR TRAFFIC ON THE RAMP WITH VEHICLES BEHIND ME AND MY CAR JUST SHUT OFF AGAIN. WHEN I CONTACT DODGE I AM TOLD THERE IS NOTHING THEY CAN DO I HAVE TO WAIT FOR PARTS AND RISK MY LIFE IN THE PROCESS DUE TO THEY WILL NOT ISSUE A RENTAL CAR FOR THIS. PER MY CONVERSATION WITH DODGE I WANT THIS WELL DOCUMENTED BEING I AM DRIVING A VEHICLE WITH MAJOR SAFETY ISSUES WHEN IT APPEARS TO RANDOMLY SHUT OFF THE ENGINE WHILE DRIVING, I HAVE DONE EVERYTHING STATED IN THE RECALL LETTER SO I MAY LIMIT MY RISK, I HAVE TAKEN ALL KEYS OFF MY KEY RING, I MAKE SURE KEY IS WELL ENGAGED WHEN STARTING MY CAR. UNFORTUNATELY IN MY CASE THIS IS NOT A HELP AT ALL BEING I STILL AM HAVING EPISODES OF MY CAR STALLING OUT IN TRAFFIC. *TR”
“TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE OIL PLUG WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. REMAILED 12/04/14*LJ UPDATED 01/07/14*LJ *JS”
“DROVE APPROXIMATELY 2 MINUTES FROM HOME TO CHILDREN'S SCHOOL. CAR WAS RUNNING FOR ABOUT 10 MINUTES WHILE I WAS PARKED. SHUT VEHICLE OFF, GOT OUT OF CAR AND THERE WAS A HISSING SOUND AND SMALL AMOUNTS OF SMOKE COMING FROM THE HOOD. I IMMEDIATELY CALLED DEALERSHIP WHERE I PURCHASED CAR (CURRENTLY GET OIL CHANGES DONE THERE) TO EXPLAIN THE SITUATION AND ASK IF I COULD BRING IT IN. THEY WERE APPROX. 1-2 MILES FROM WHERE I WAS. WHEN I GOT THERE, THE SHOP MANAGER CAME OUT AND OPENED THE HOOD....THE ANTIFREEZE RESERVE TANK APPEARED TO HAVE EXPLODED. THE SHOP MANAGER CALLED A DEALERSHIP TO GET A REPLACEMENT TANK AND WAS TOLD THAT THERE ARE 50 ON BACKORDER WHICH LEADS US TO BELIEVE THERE ARE OTHERS HAVING A SIMILAR PROBLEM. HE IS WAITING FOR THE PART TO COME IN FROM CT TODAY AND ONCE THAT'S REPLACED WILL HAVE TO RUN TESTS TO SEE WHY THIS HAPPENED. IF THERE ARE 50 ANTIFREEZE TANKS ON BACKORDER, CAN WE FIND OUT IF THERE SHOULD BE A RECALL? *TR”
“I PURCHASED THIS CAR IN AUGUST 2010 (IT IS A 2009) AND SINCE THEN, I HAVE HAD THE VEHICLE IN THE SHOP 33 TIMES. I HAVE HAD TO REPLACE ALL BRAKES AND ROTORS, HAD FRONT PASSENGER-SIDE WINDOW MOTOR REPLACED, DRIVER-SIDE IS GOING OUT NOW, HAD LEAKING FROM THE CEILING, REPLACING THE CRACKED RADIATOR RIGHT NOW, HAD THE EMERGENCY BRAKE FIXED, NEEDED NEW RODS AND BUSHINGS, FUEL INJECTORS RUN LOUD, THERE IS A DRONE NOISE FROM THE RIGHT SIDE OF THE VEHICLE WHEN GOING 1800-2000 RPM, ELECTRICAL SYSTEMS SHORT OUT, HAD THE ELECTRIC THROTTLE INDICATOR LIGHT COME ON, CAR DIES ALL THE TIME, YET THE BATTERY IS FINE, ...BOTTOM LINE, THIS IS A LEMON. I HAVE THE R/T MODEL WHICH THE DEALERSHIP LIKES TO CLAIM "IS JUST THE NOISY ONE." THAT IS A VERY POOR ANSWER TOWARDS A CONSUMER. I TAKE VERY GOOD CARE OF MY VEHICLES AND TO PUT UP WITH THIS IS UPSETTING. I HAVE SPENT OVER $3000 IN REPAIRS IN THE 2 1/2 YEARS THAT I HAVE OWNED THIS SUV. CHRYSLER HAS MADE NO ATTEMPTS TO HELP WITH THESE COMMON PROBLEMS AND I KNOW THAT I WILL NOT SUPPORT THIS COMPANY BUY PURCHASING WITH THEM AGAIN. WHEN I BOUGHT A JOURNEY...I DIDN'T REALIZE BEING ABLE TO DRIVE IT WITHOUT PROBLEMS, WOULD BE SUCH A "JOURNEY." *TR”
Showing 6 of 30 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.