Problems · by component
2010 Dodge Journey air bags problems
95 owner complaints to NHTSA about the 2010 Dodge Journey cite air bags, 9% of all 1,085 complaints for this model year.
Complaints
95
9% of all complaints
Crashes
8
Reported by owners
Fires
1
Reported by owners
Injuries
8
Reported by owners
What owners say about the air bags
Verbatim from NHTSA complaints, newest first
“This situation is occurring more and more often with this vehicle. The vehicle will be in drive, moving, and in the middle of a road or highway just shutdown completely. It happened 4 times 2 weeks ago. Brought to a auto mechanic and nothing could be discovered to be malfunctioning.”
“Faulty active head restraints in both front driver and passenger seats, causing both units to deploy while driving, causing my driver to temporarily lose control of the vehicle.”
“I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest together snapped. Googling online I saw that this is a common issue with dodge, jeep, and Chrysler cars. I am now worried my driver side active headrest restraint system could go off while I am driving and cause an accident, as the passenger one definitely flew forward fast when it snapped.”
“Horn honks randomly will driving or turned off/parked. Windows go up/down on their own. Locks/unlocks. wipers turn on/off. Emergency flashers turn on/blink all on their own. Appears to be an issue with security system. Replaced TIPM and still having issues with all of the above. My truck is dead every day, replaced battery twice & crack shaft sensor, still having issues. There is a ticking noise and sounds like my truck is trying to turn itself on without the key in the ignition. Airbag light will not go off. This vehicle is 13 years old and Dodge needs to do a recall for all the issues people are reporting.”
“The airbag light came on intermittently but now has stayed permanently. The suspension of the car become almost uncontrollably bouncy with the slightest dip or hump on the road. The bouncing continues for a couple miles and at times does make steering difficult. The tires are 4 months old and the car has been serviced at regular intervals.”
“The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to turn off even after removing the ignition key. There was no warning light illuminated. The contact stated that occasionally the vehicle would shut off while driving at various speeds without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) which she linked to the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The failure mileage was 193,410.”
Showing 6 of 95 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.