Problems · by component

2015 Dodge Journey air bags problems

69 owner complaints to NHTSA about the 2015 Dodge Journey cite air bags, 12% of all 554 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
69
12% of all complaints
Crashes
18
Reported by owners
Fires
1
Reported by owners
Injuries
29
Reported by owners
01 —Owner reports

What owners say about the air bags

Verbatim from NHTSA complaints, newest first
“I came out to my car and the drivers seat head rest had deployed. I have not been in an accident of any kind. It is now unable to go back in. I no longer feel safe driving my car. Seems there was a recall investigation into this issue for years that I am now learning about.”
Owner complaint to NHTSAFiled Oct 20, 2026Air bags, SeatsODI 11772527
“1.) Air bags failed to deploy going 35mph during a car accident. Yes, this is available for inspection. 2.) Given the lack of air bag deployment, all of the passengers are suffering from injuries that would have been less severe. 3.) The vehicle is in a safe location until I am able to find direction for assessment of the air bags. 4.) This vehicle has not been inspected yet except photos. This has been reported to the police. 5.) No warnings. The air bags did not deploy during a car accident.”
Owner complaint to NHTSAFiled Jan 10, 2026Air bagsCrash reportedODI 11710139
“The airbag and seatbelt restraint systems are non-functional. The airbag warning light and seatbelt warning light are illuminated. The vehicle was sold to me by a licensed dealership, and after purchase I discovered evidence of prior crash damage that was not disclosed. Due to the disabled airbag and seatbelt systems, occupants would not be properly restrained or protected in the event of a collision, creating a serious risk of injury or death. The vehicle was purchased used, and I was not involved in the prior crash nor told about it. The exact details of the prior crash are unknown. The vehicle is available for inspection upon request. The issue has not yet been inspected by the manufacturer, police, or insurance representatives.”
Owner complaint to NHTSAFiled Dec 16, 2025Air bags, Seat beltsODI 11705291
“On Jun 26, 2025 I was driving down a residential street when I heard a loud bang - it sounded like something hit my car. I stopped, got out and looked all over the outside of my car but found nothing wrong. As I re-entered the drivers side of the car, I saw the passenger side headrest...it had exploded!!! I immediately called my brother who is an auto mechanic and he told me that the headrest is part of the airbag system. I did not know this. He said that some vehicles were recalled because of the headrests exploding for no reason. Although my car is a Dodge, it is not one currently under recall. I am afraid to drive the car for fear the drivers side headrest will also explode while I am driving, causing injury to me or my children in the backseat. The car is now parked until it can be repaired...and the cost is in excess of $1000 to replace both headrests!!!”
Owner complaint to NHTSAFiled Jun 30, 2025Air bagsODI 11670292
“I am driving a 2015 Dodge Journey. Randomly, the airbag light came on, followed by loss of all electronics on the steering wheel. The horn will not work, nor any of the switches on the steering wheel. I did find that this is a common issue with Dodge Vehicles under recall 18V332000 AND 17V432000. I was told at the dealership that my specific dodge journey did not group into that recall however is experiencing those same issues. I am unsure if the airbag will even deploy in this state, coupled with the failure of the horn, this vehicle is not safe to drive.”
Owner complaint to NHTSAFiled Dec 13, 2024Electrical system, Air bagsODI 11630621
“Air bag light comes on and stays on sometimes for days. Air bag light may come on going down a gravel road with a lot of ruts and if I make a sharp left or right turn it will come on.”
Owner complaint to NHTSAFiled Sep 9, 2024Air bagsODI 11613438

Showing 6 of 69 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Air bags: frontal

Free remedy

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Air bagsReported Jul 7, 2017NHTSA 17V432000
Data from NHTSA Recalls API · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.