Research · complaint index

Dodge Journey years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 12 model years of the Dodge Journey by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2009, 2010 stand out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
200989
201064
201111
201225
201325
201432
201546
201635
201720
201826
201913
20209
YearComplaintsPer year on roadIndexRecallsCrashesSignal
20206690.411Fewest complaints
2019102130.517Fewest complaints
2018237261.067Typical
2017202200.8212Typical
2016389351.3419Typical
2015554461.8630Typical
2014416321.2726Typical
2013353251.0419Typical
2012376251.0621Typical
2011169110.447Fewest complaints
20101,085642.4318Most complaints
20091,594893.4842Most complaints
  • 202066 complaints · 1 recallFewest complaints
  • 2019102 complaints · 1 recallFewest complaints
  • 2018237 complaints · 6 recallsTypical
  • 2017202 complaints · 2 recallsTypical
  • 2016389 complaints · 4 recallsTypical
  • 2015554 complaints · 6 recallsTypical
  • 2014416 complaints · 7 recallsTypical
  • 2013353 complaints · 4 recallsTypical
  • 2012376 complaints · 6 recallsTypical
  • 2011169 complaints · 4 recallsFewest complaints
  • 20101,085 complaints · 3 recallsMost complaints
  • 20091,594 complaints · 8 recallsMost complaints
Data from NHTSA Complaints & Recalls APIs · synced Nov 9, 2026

Fewest complaints for their age: 2020, 2011, 2019.

02 —FAQ

About this comparison

What Dodge Journey years have the most complaints?

Adjusted for years on the road, 2009, 2010 drew at least twice the typical rate of NHTSA owner complaints among the 12 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.