Problems · by component

2003 Dodge Ram 2500 visibility problems

36 owner complaints to NHTSA about the 2003 Dodge Ram 2500 cite visibility, 5% of all 661 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
36
5% of all complaints
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the visibility

Verbatim from NHTSA complaints, newest first
“TL* TAKATA RECALL. THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 05V462000 (POWER TRAIN) AND 15V312000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/17/16*LJ THE CONSUMER STATED THE TRANSMISSION FAILED AT 2,500 MILES. THE BALL JOINTS AND WATER PUMP FAILED AND THE WINDSHIELD LEAKED. UPDATED 10/26/16.*JB”
Owner complaint to NHTSAFiled Jun 20, 2016Engine and engine cooling, Power train, Visibility, Air bags, StructureODI 10875210
“THE MECHANISM (HVAC) THAT DIRECTS HOT AND COLD AIR AMONG THE WINDSHIELD, DASH, AND FLOOR FAILED. IT WAS A VERY COLD DAY IN DECEMBER AND I WAS ATTENDING A FUNERAL 150 MILES FROM HOME. IT WAS A SAFETY CONCERN BECAUSE THE WINDSHIELD KEPT FROSTING UP AND MY FEET BECAME VERY COLD BECAUSE ALL THE HEAT WAS COMING OUT OF THE DASH. THE HVAC COULD NOT BE FIXED EN ROUTE BECAUSE (1) IT TOOK THREE WEEKS TO GET A NEW HVAC HOUSING, (2) IT WAS A SATURDAY AFTERNOON AND REPAIR STATIONS WERE CLOSED, AND (3) THE REPAIR TAKES ABOUT 8 HOURS BECAUSE THE ENTIRE DASH HAS TO BE REMOVED TO REPLACE THE HVAC HOUSING AND DOORS. IT COST $1,417.45 TO FIX. (I CAN FURNISH A COPY OF THE INVOICE IF YOU LIKE.) I HAVE LEARNED THAT THE FAILURE OF THIS HARD-TO-GET-AT PLASTIC HOUSING IS NOT UNCOMMON AMONG DODGE TRUCKS. IN FACT IN THIS SMALL TOWN OF 2,500 PEOPLE ANOTHER 2003 DODGE TRUCK CAME IN FOR REPAIRS TO THE SAME DEALERSHIP WITH THE SAME PROBLEM IN THE SAME WEEK. DODGE IS OBVIOUSLY USING FAULTY MATERIALS.”
Owner complaint to NHTSAFiled Feb 16, 2016VisibilityODI 10838429
“TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. WHEN OPERATING THE VEHICLE, THE WINDSHIELD DEFROSTER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AIR VENT DOOR WAS IMPROPERLY CALIBRATED AND THE AIR WAS NOT DIRECTED TOWARDS THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.”
Owner complaint to NHTSAFiled Jun 29, 2015VisibilityODI 10731039
“TL* THE CONTACT OWNS A 2003 DODGE SPRINTER 2500. THE CONTACT STATED THAT WHILE DRIVING OVER A BUMP AT AN UNKNOWN SPEED, THE DRIVER SIDE SUN VISORS FRACTURED AND OBSTRUCTED THE VIEW OF THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. MA 08/13/15 UPDATED 09/10/15*LJ THE CONSUMER STATED THE SUN VISOR NEVER FRACTURED, BUT WOULD PIVOT DOWN. THIS WOULD BLOCK THE VIEW OF THE ROADWAY. UPDATED 12/1/2015*JS”
Owner complaint to NHTSAFiled Jun 23, 2015Visibility, StructureODI 10726794
“TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT THE DEFROSTER FAILED AND HE WAS UNABLE TO CLEAR THE WINDSHIELD WHEN IT WAS COLD OR WHEN THE WINDOW WOULD BECOME FOGGY. THE CONTACT STATED THAT THE BLEND DOOR CAUSED THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 152,000.”
Owner complaint to NHTSAFiled Jan 18, 2013VisibilityODI 10493411
“TL* THE CONTACT OWNS A 2003 DODGE RAM 2500. THE CONTACT STATED THAT WHEN USING THE DEFROSTER, VERY LITTLE AIR WAS EMITTED FROM THE VENTS AND WOULD NOT DEFROST THE WINDOWS. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE DEFROSTER DOOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. THE CURRENT MILEAGE WAS APPROXIMATELY 225,000. THE VIN WAS UNAVAILABLE.”
Owner complaint to NHTSAFiled Dec 3, 2012VisibilityODI 10487150

Showing 6 of 36 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Visibility: glass, side

Free remedy

CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

VisibilityReported Dec 11, 2007NHTSA 07E104000
Data from NHTSA Recalls API · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.