Problems · by component
1997 Dodge Stratus air bags problems
25 owner complaints to NHTSA about the 1997 Dodge Stratus cite air bags, 7% of all 355 complaints for this model year.
Complaints
25
7% of all complaints
Crashes
19
Reported by owners
Fires
2
Reported by owners
Injuries
18
Reported by owners
What owners say about the air bags
Verbatim from NHTSA complaints, newest first
“TL*THE CONTACT OWNS A 1997 DODGE STRATUS. WHILE DRIVING 30 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE ROAD CONDITIONS WERE NORMAL. SHE NOTICED OIL LEAKING AFTER THE CRASH. THE REPAIR SHOP STATED THAT A NEW HEAD GASKET WAS NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 81,000. UPDATED 03-04-08 *BF”
“WE HAD FREQUENT ELECTRICAL PROBLEM WITH THE CAR AND TOOK IT TO THE LIBERTY DEALERSHIP IN JOHNSTOWN, OH TO GET THEM FIXED UNTIL WE GOT TO THE POINT THAT IT WAS GOING TO TAKE MORE THAN THE CARE WAS VALUED TO GUARANTEE THE FIX. THESE ITEMS WERE NOT COVERED UNDER OUR WARRANTY. ONE DAY AFTER PULLING INTO OUR DRIVEWAY AFTER WORK, I SHUT THE CAR OFF, OPENED THE DRIVERS SIDE DOOR WHILE PULLING THE EMERGENCY BRAKE AND THE AIR BAGS DEPLOYED, GIVING ME A PRETTY GOOD SHOT IN THE FACE. THE CAR WAS SITTING STILL AND NOT RUNNING. THE KEYS WEREN'T EVEN IN THE IGNITION. I CALLED CHRYSLER'S CUSTOMER SERVICE LINE AND FILED AN INCIDENT. THEY ASSIGNED A.L. GILBERT TO WORK ON THE CASE. A INVESTIGATOR WAS DEPLOYED FROM A PRIVATE COMPANY OUT OF DAYTON, OH. HE TOOK THE CAR TO A DEALERSHIP IN MT. VERNON, OH AND DETERMINED BY LOOKING AT THE CAR'S COMPUTER THAT IT HAD BEEN WRECKED. OBVIOUSLY, THIS WASN'T THE CASE AS THERE WASN'T A DENT OR SCRATCH ON THE CAR AND I WAS SITTING STILL IN THE DRIVEWAY. HOWEVER, CHRYSLER REFUSED TO CHANGE THEIR DETERMINATION. EVEN THOUGH IT WAS REQUESTED MULTIPLE TIMES, A COPY OF THE REPORT FROM THE INVESTIGATOR FROM DAYTON, OH WAS NEVER PROVIDED ME. A.L.…”
“DODGE CARAVAN 97 MODEL VIN#[XXX]. STAT FARM INSURANCE # [XXX]. THE ABOVE DODGE CARAVAN WAS HIT FROM BEHIND BY A SCHOOL BUS ON TUE. 16TH NOV 04 ON ROUTE 516 OLD BRIDGE, NJ 08857. THE VEHICLE WAS PUSHED TO THE UTILITY POLE. *AK THE AIR BAGS FAILED TO WORK. THE DRIVER SEAT AND PASSENGER SEAT COLLAPSED BACKWARD INSTEAD OF PROTECTING US FROM NECK AND BODY INJURY. THE VEHICLE IS WITH STATEFARM INSURANCE. THEY MAY REMOVE IT FROM ITS TEMPORARY STORAGE IN COUPLE OF DAYS. YOU MAY CONTACT THEM OR THE OLD BRIDGE POLICE IN CASE YOU WANT TO INSPECT THE FAILED SAFETY SYSTEMS. UPDATED 08/03/2012 *JS”
“CONSUMER'S SON WAS DRIVING ON THE ROAD AND HIT A DEER ON THE FRONT DRIVER'S SIDE TOWARD THE CENTER OF THE HOOD. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. THERE WAS $2500.00 IN DAMAGES.*AK”
“THE VEHICLE WAS IN AN ACCIDENT. THE VEHICLE WAS TRAVELING ABOUT 60 MPH WHEN IT WAS STRUCK BROADSIDE. THE VEHICLE RAN INTO SOME TREES AND THE AIR BAGS DID NOT DEPLOY. *JB THIS INCIDENT OCCURRED BECAUSE THE CONSUMER TRIED TO AVOID A HEAD ON COLLISION. A FIRE STARTED IN THE PASSENGER SIDE AREA. *SC *JB”
“WHILE DRIVING AT 55 MPH, UNDER NORMAL WEATHER CONDITIONS, A BULL WONDERED ONTO THE ROAD AND WAS HIT. UPON IMPACT WITH THE BULL FRONTAL AIRBAGS FAILED TO DEPLOY. DRIVER SUSTAINED NECK AND BACK INJURIES BASED ON DOCTOR'S EVALUATIONS. *AK”
Showing 6 of 25 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.