1999 Dodge Stratus steering problems

“I GOT THIS NEXT SITE TO DO AGAIN EMAIL. CLAIM #11301605 AND FOLLOWING UP AS TO YOUR NEXT STEP. 3 RECALLS THE DODGE CUSTOMER CARE PEOPLE DONT WANT TO DO OR HELP ME FIX OR CONCLUDE.”

“I BOUGHT A CAR IN JAN 2020 WHICH HAS BEEN SITTING A FEW/COUPLE YEARS AND I FOUND 3 RECALLS ON IT. 1999 DODGE STRATUS 2.4. I EMAILED U S CUSTOMER CARE/ DODGE CUSTOMER CARE AND GOT MAIL BACK STATING YES ON 3 RECALLS AND A DEALER IN RENO NV TO CALL. I CALLED AND SERVICE AND PARTS DEPT SAID YES ON RECALLS. BRING IT IN TO CHECK AND ADVISE TO FIX. GOT MUTIL MAILS FROM CUSTOMER CARE STATING THEY HAD CAR UNDER LAST OWNER AND I TOLD THEM I WAS NEW OWNER. NEXT MAIL WAS, CLAIM/S ARE CLOSED. I ASKED WHY NOW 3 TIMES AND NO ANSWER EXCEPT A TAKE SURVEY. NO SERVICE OR REPAIRS HAVE BEEN DONE ON THIS CAR OTHER THEN TO FIND OUT THERE WAS 3 RECALLS AND NOW CUSTOMER CARE DOESNT WANT TO DO ANYTHING TO FIX THIS CAR. I DONT UNDERSTAND HOW ONE DAY THERE IS AND THE NEXT DAY CLAIM CLOSED. THE ONLY DIFFERENCE IS I AM A NEW OWNER. ONE RECALL IS FOR A FIX POWER STEERING HOSE SO CAR WONT CATCH FIRE. I AM HAVE GOT NOWHERE WITH ALL MY TRIES TO GET CAR RECALLS FIXED. ACCORDING TO WEB SITES THE 3 RECALLS ARE LISTED AS INCOMPLETE STILL TO DATE. MEANING NOT TAKEN CARE OF TO MY UNDERSTANDING.”

“TL* THE CONTACT OWNS A 1999 DODGE STRATUS. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING COLUMN. THE CONTACT ALSO INDICATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO THE DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.”

“WHILE I WAS PARALLEL PARKING MY PASSENGER SAW HEAVY WHITE SMOKE AFTER I TURNED MY STEERING WHEEL SHARPLY. MY STEERING WHEEL LOCKED ALSO. MY PASSENGER AND I GOT OUT OF THE CAR AND CALLED 911. I BELIEVE I TURNED THE IGNITION OFF BEFORE GETTING OUT. THE SMOKE STARTED ON THE FRONT PASSENGER SIDE AND FLAMES WERE SEEN UNDER THE FRONT OF THE CAR. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE. EVERYTHING UNDER THE HOOD WAS BURNED AND THE CAR WAS A TOTAL LOSS. AFTERWARDS THE CAR (INTERIOR AND EXTERIOR) SMELLED LIKE BURNT POWER STEERING FLUID. I FILED A CLAIM WITH MY INSURANCE COMPANY. *TR”

“TL*THE CONTACT OWNS A 1999 DODGE STRATUS. AFTER PARKING THE VEHICLE, THE HIGH PRESSURE POWER STEERING HOSE FAILED AND CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT A RECALL NOTICE WAS SENT TO THE CONTACT, BUT IT WENT UNACKNOWLEDGED. THEREFORE, THEY WILL NOT BE RESPONSIBLE FOR THE FIRE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000. UPDATED 03/23/09. *LJ UPDATED 03/24/09.*JB”

“TL*THE CONTACT OWNS A 1999 DODGE STRATUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. APPROXIMATELY 30 MINUTES LATER, WHILE COMING TO A COMPLETE STOP, THE CONTACT NOTICED THAT HER VEHICLE WAS ON FIRE. ALL THE PASSENGERS EXITED THE VEHICLE WITHOUT INJURIES. THE ENTIRE FRONT END OF THE VEHICLE WAS COMPLETELY DESTROYED. BOTH A FIRE AND A POLICE REPORT WERE FILED. THE DEALER STATED THAT THE FIRE MAY HAVE BEEN DUE TO A RECALL AND WOULD FORWARD THE INFORMATION TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THE FIRE WAS NOT DUE TO NHTSA CAMPAIGN ID NUMBER 06V001000 (STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS). THE CONTACT LATER ENTERED HER VIN INTO THE DODGE WEBSITE AND DISCOVERED THAT HER VIN WAS INCLUDED IN THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 95,000.”