Research · complaint index

Ford C-Max years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 5 model years of the Ford C-Max by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2015, 2016 stand out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
20130
20140
20151
20161
20170
YearComplaintsPer year on roadIndexRecallsCrashesSignal
2017101.010Typical
20161019.130Most complaints
20151119.262Most complaints
2014100.880Typical
2013100.780Typical
  • 20171 complaints · 1 recallTypical
  • 201610 complaints · 3 recallsMost complaints
  • 201511 complaints · 6 recallsMost complaints
  • 20141 complaints · 8 recallsTypical
  • 20131 complaints · 8 recallsTypical
Data from NHTSA Complaints & Recalls APIs · synced Nov 12, 2026
02 —FAQ

About this comparison

What Ford C-Max years have the most complaints?

Adjusted for years on the road, 2015, 2016 drew at least twice the typical rate of NHTSA owner complaints among the 5 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.