2005 Ford Crown Victoria steering problems

“DESPITE HAVING SUBJECT VEHICLE SERVICED BY A DEALERSHIP UNDER RECALL 13V385, THE LOWER INTERMEDIATE SHAFT DEVELOPED A CORROSION DEFECT AFTER FOUR YEARS WHEREIN IT BECAME DIFFICULT TO STEER THE VEHICLE AT LOWER SPEEDS AND A LOUD CLUNKING NOISE WAS AUDIBLE FROM WITHIN THE CABIN EVERY TIME THE TOP OF THE STEERING WHEEL PASSED THE 6 O'CLOCK POSITION. OWNER INVESTIGATED: UPPER UNIVERSAL JOINT AT THE BOTTOM OF THE LOWER INTERMEDIATE SHAFT WAS BEGINNING TO SEPARATE, SHIFTING OUT OF PLACE APPROXIMATELY 3/16THS OF AN INCH WHEN STEERING WHEEL WAS IN THE 6 O'CLOCK POSITION BEFORE SLAMMING BACK INTO PLACE CAUSING A LOUD 'CLICK' WHICH REVERBERATED INTO THE CABIN THROUGH THE STEERING COLUMN AND SOUNDING MUCH WORSE. VEHICLE WAS TAKEN TO RECALL SERVICING DEALERSHIP; RECALL 13V385 WAS ONLY WARRANTIED FOR 3 MONTHS OR 5000 KILOMETRES (3125 MILES). OWNER WAS CHARGED $888.31 CAD ($675.95 USD) FOR REPAIRS ON A RECALL PART EXPERIENCING THE SAME CONDITIONS FOR WHICH THE RECALL WAS ISSUED. OWNER CONTACTED MANUFACTURER CUSTOMER RELATIONS DEPARTMENT TO INQUIRE ABOUT RECALLED PARTS EXPERIENCING RECALL CONDITIONS, WAS ADVISED OF THE RECALL WARRANTY AND THAT PAID SERVICE RESULTS IN 2-YEAR,…”

“WHEN YOUR ON THE HIGHWAY SOMETIMES IT FEELS LIKE THE STEERING WHEEL FLOATS AWAY AND LIKE YOU ALREADY HAVE LOST STEERING CONTROLS BUT THEY COME BACK. I HAVE A SHEET FROM WHEN I GOT THE RECALL FOR THE HEADLIGHTS, THAT SAID 13R01 FOR THE STEERING COLUMN SHAFT. I HAVEN'T GOTTEN THAT FIXED OR REMEDIED SO I'M CONFUSED AS TO WHY IT SAYS THE WORK ORDER ISN'T OUTSTANDING. *TR”

“TL* THE CONTACT OWNS A 2005 FORD CROWN VICTORIA. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME INOPERABLE AND THE VEHICLE LOST STEERING ABILITY. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING). THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.”

“THERE HAS BEEN A LOSS OF STEERING CONTROL AND THE STEERING BECOMES TIGHT AT LOW SPEEDS. FORD DEALER SAYS IT IS THE POWER STEERING RACK AFTER I TOOK IT IN FOR THE RECALL OF THE POWER STEERING COLUMN.”

“TODAY I WAS DRIVING MY 2005 FORD CROWN VICTORIA ON A CITY STREET. I MADE A LEFT HAND 90 DEGREE TURN AT A RELATIVELY SLOW SPEED. UPON TURNING THE WHEEL BACK, THE STEERING LOCKED. TO AVOID HITTING A PARKED CAR TO THE LEFT, I FORCED THE STEERING OVER FORCEFULLY. IT FELT AS IF THE STEERING SHAFT WAS BLOCKED BY SOMETHING. I PULLED THE CAR IMMEDIATELY OVER TO A PARKING SPOT ON MY RIGHT. IN THE PROCESS OF TURNING THE WHEEL, THE STEERING WAS SUDDENLY NORMAL, THEN VERY DIFFICULT, NORMAL, THEN DIFFICULT, AS IF IT WERE BEING INTERMITTENTLY HIT. I OPENED THE HOOD AND FOUND THE LEFT HEADER HEAT SHIELD, OPPOSITE OF THE STEERING SHAFT, SEPARATED FROM ITS NORMAL POSITION AND WAS LODGED BETWEEN THE STEERING SHAFT AND THE HEADER. THE HEAT SHIELD WAS HEAVILY CORRODED. I TOOK A PHOTO OF IT IN ITS LODGED POSITION. I THEN REMOVED THE HEAT SHIELD AND ATTEMPTED TO MOVE THE STEERING WHEEL. IT TURNED FREELY AND NORMALLY. DUE TO MY LOCATION, I HAD TO DRIVE THE VEHICLE (WHICH APPEARED DRIVE-ABLE) FOR ANOTHER HOUR TO MY HOUSE.THE VEHICLE HAS ALREADY BEEN FIXED BY THE RECALL INVOLVING THE STEERING SHAFT REPLACEMENT, AND HAS BEEN DRIVEN FOR MANY MONTHS SINCE THEN. THE STEERING SHAFT IMPACTED…”

“ON 10/06/2015 THE VEHICLE IN QUESTION WAS TRAVELLING AT 65-70MPH IN THE LEFT HAND LANE OF A HIGHWAY GOING STRAIGHT AHEAD WHEN OPERATOR LOST COMPLETE STEERING DUE TO THE STEERING SHAFT BECOMING DISCONNECTED FROM THE STEERING COLUMN RESULTING IN SINGLE VEHICLE CRASH. THE VEHICLE HAD A RECALL COMPLETED ON 10/10/14 -13S08.”