2007 Ford Escape steering problems

“The contact owns a 2007 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 152,000.”

“TWO YEARS AGO OUR ESCAPE SUDDENLY LOST POWER STEERING DUE TO FAULTY SENSORS. I TOOK MY VEHICLE TO FRONTIER FORD IN SANTA CLARA, CALIFORNIA, AND THEY CHARGED ME $1200 TO GET IT FIXED. IN THE LAST 5 DAYS, THE POWER STEERING WENT OUT ON ME 3 DIFFERENT TIMES -- ALL WHILE DRIVING -- CAUSING ME TO HAVE TO TURN-OFF THE VEHICLE AND THEN RE-START IT. IT'S MY WIFE'S ESCAPE -- SHE WEIGHS 106 LBS -- THANKFULLY, I WAS DRIVING THE VEHICLE EACH TIME THIS HAS OCCURED (I'M 220 LBS, AND I CANNOT DRIVE THE VEHICLE W/O PWR STEERING. THE FIRST TWO TIMES THE PWR STEERING WENT OUT, I WAS BACKING THE CAR OUT OF THE GARAGE. TODAY IT WENT OUT ON ME WHILE I WAS STOPPED AT A LIGHT, IN HEAVY RUSH HOUR TRAFFIC. THE WARNING LIGHT AND BELLS CAME ON SAYING "PROBLEM WITH STEERING" -- I TURNED THE VEHICLE OFF, AND THEN IT WOULD NOT RE-START. IT TOOK SEVERAL ATTEMPTS TO TRY AND RE-START -- IT FINALLY DID RE-START -- BUT ONLY AFTER INFURIATING A GREAT NUMBER OF PEOPLE WHO WERE STUCK IN BACK OF ME DURING THEIR MORNING COMMUTE.”

“THE SUBFRAME IS RUSTED COMPLETELY OUT, THERE WAS A RECALL ON PRIOR YEARS WHERE THEY PLACED A PIECE OF METAL TO PREVENT THE WHEEL FROM COMING OFF. IN LATER YEARS THEY USED THE SAME PART, WHICH HAS THE SAME PROBLEMS. THEY SHOULD HAVE CHANGED THE PART OR AT LEAST REDESIGNED THE PART SO THAT THIS WOULDN'T HAPPEN AGAIN. CAR IS NOW PARKED UNTILL FIXED”

“I WAS TURNING TO A PARKING LOT AND TURNED THE WHEEL ALL THE WAY TO THE PARKING SPOT AND THE LIGHT ON THE DASH ILLIMINATED READS SERVICE POWER STEERING WHEEL. POWER STEERING IS OUT ITS VERY HARD TO TURN ALMOST IMPOSSIBLE. RESTARED THE CAR AND PROBLEM STILL EXIST. FAILURED MILAGE IS ABOUT 160K MILE.”

“TL* THE CONTACT OWNS A 2007 FORD ESCAPE. AFTER THE VEHICLE WAS ENGAGED IN PARK, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KRIEGERS FORD (3205 NORTH HWY 61, MUSCATINE, IA 52761) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 129,165.”

“THE VEHICLE HAS LESS THAN 13,000 MILES ON IT AND THE POWER ASSIST TO THE STEERING HAS SUDDENLY STOPPED WORKING. THE VEHICLE IS IN LIKE NEW CONDITION. THIS IS CLEARLY NO SIGN OF NEGLECT ON SUCH A LOW MILEAGE VEHICLE.”