33 owner complaints to NHTSA about the 2011 Ford Escape cite fuel system, gasoline, 3% of all 1,319 complaints for this model year. NHTSA also lists 1 recall on this component.
“The contact owns a 2011 Ford Escape. The contact stated that the fuel tank was leaking and there was an abnormally strong fuel odor inside and outside the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who confirmed the fuel leak. The mechanic applied epoxy to the leak, but the failure recurred. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 138,000.”
“The contact owns a 2011 Ford Escape. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. Upon inspection, the contact discovered a crack in the fuel tank which caused the fuel leak. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer was not contacted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 220,000.”
“The contact owns a 2011 Ford Escape. The contact stated that upon approaching the vehicle, the contact observed gasoline leaking underneath the fuel tank. The contact became aware of a crack in the gasoline tank seal. The contact stated that there was a constant odor of gasoline on the interior of the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 240,000.”
“TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). BEATRICE FORD LINCOLN (4115 NORTH 6TH STREET, BEATRICE, NEBRASKA 68310, (402) 223-3547) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”
“TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GIBBONS FORD (704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”
“TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCDONALD FORD (6790 MIDLAND RD, FREELAND, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”
Showing 6 of 33 reports. Read every report on NHTSA.gov.
Ford Motor Company (Ford) is recalling certain model year 2010-2012 Ford Escape vehicles manufactured February 26, 2009, to April 29, 2012, and 2010-2011 Mercury Mariner vehicles manufactured February 25, 2009, to December 12, 2010. On vehicles with a 3.0L engine, the Fuel Delivery Module (FDM) may crack, causing a fuel leak.
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.