2017 Ford Expedition EL service brakes, hydraulic problems

“The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that a warning light indicating that the brake fluid reservoir was empty had illuminated within 10 minutes of adding brake fluid to the vehicle. Additionally, the contact stated that while driving and depressing the brake pedal, the contact noticed that the brake pedal pressure was reduced, and the vehicle failed to respond as intended, causing the braking distanced to be extended. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 135,000.”

“The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at 50 MPH, the brake pedal was depressed and failed to function as intended. The contact stated that the braking distance had extended. No warning lights were illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The contact's husband, who is a mechanic, inspected the brakes and informed the contact that the rotors and pads looked normal. The contact stated that the failure persisted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.”

“The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the brake pedal felt loose. A message regard the brake fluid level was displayed on the instrument panel. In addition, upon further notice, an abnormal oil consumption was noticed, and white smoke was coming from the exhaust when the vehicle was started. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.”

“The contact owns a 2017 Ford Expedition. The contact received notifications of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving 55 MPH, a deer crossed the road. The brake pedal was depressed down to the floorboard; the brake pedal felt soft. The contact was unsure whether there was a warning light illuminated. The vehicle came to a stop after a short distance. The driver’s and passenger’s side air bags did not deploy. The contact was not injured. No police report was filed. The contact drove the vehicle to the residence. The insurance company was notified. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.”

“The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”

“The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V236000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while depressing the brake pedal, the pedal extended to the floorboard, with the message “Low Brake Fluid” displayed. The vehicle was not diagnosed or repaired. The failure mileage was 130,700.VIN tool confirms parts not available.”