Problems · by component

2002 Ford Explorer Sport Trac suspension problems

444 owner complaints to NHTSA about the 2002 Ford Explorer Sport Trac cite suspension, 12% of all 3,613 complaints for this model year.

Complaints
444
12% of all complaints
Crashes
3
Reported by owners
Fires
2
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the suspension

Verbatim from NHTSA complaints, newest first
“The rear toe arms came unhinged or disconnected from their placement and sank down to continuously rub a groove in the inner rim. The suspension was affected, the steering was effecting especially when turning, it made the brakes stick, and made loud crunching and rolling noises. It is quite frankly dangerous. It was through no fault of mine that this happened, just weak design. I took it to a shop and they charged me all my money, but nothing was fixed.”
Owner complaint to NHTSAFiled Sep 9, 2026Suspension, Wheels, Service brakesODI 11763182
“TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE DOOR AJAR AND BRAKE WARNING INDICATORS ILLUMINATED EVEN WHEN THE DOORS WERE CLOSED. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. AN INDEPENDENT MECHANIC WAS NOTIFIED AND DIAGNOSED THAT THE WHEEL BEARINGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE WHEEL BEARING FAILURE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT NHTSA WAS RESPONSIBLE FOR ALL RECALLS. THE CONTACT WAS TRANSFERRED TO NHTSA. THE FAILURE MILEAGE WAS NOT PROVIDED. *JS”
Owner complaint to NHTSAFiled Jun 19, 2018Suspension, Latches/locks/linkages, Service brakesODI 11102649
“"TAKATA RECALL" I WAS DRIVING ABOUT 10 MILES TOOK A RIGHT INTO THE LIBIARY PARKING LOT AND MY FRONT SIDE DRIVERS TIRE SNAPPED THE BALL JOINT COMPLETELY SNAPPED AND IT BROKE THE SPRING, UPPER CONTROL ARM, SWAY BAR AND TYIROD”
Owner complaint to NHTSAFiled Mar 5, 2018SuspensionODI 11076407
“THE REAR STABILIZER LINKS JUST BROKE OUT OF NOWHERE NOT EVEN TO LATEST LATER THE FRONT STABILIZER LINKS JUST BROKE OUT OF NOWHERE AND I HAVE NO STEERING A WHOLE LOT OF LOOSE CONTROL”
Owner complaint to NHTSAFiled Jul 6, 2017Suspension, Power train, WheelsODI 11003536
“DRIVING ND STEERING WHEEL FELL APART BRAKE SWITCH STOPPED WORKING 3 TIMES HAD NEW TRANSMISSION PUT IN HAD TO HAVE 3 DIFFERENT SETS OF TIRE PUT ON BACK WINDOW SHATTERED WHILE SITTING AT RED LIGHT. *TR”
Owner complaint to NHTSAFiled Oct 19, 2016Steering, Suspension, Power train, Visibility, Tires, Service brakesODI 10917406
“I OWN A 2002 FORD EXPLORER, IT'S OUR DAILY DRIVER EVERYTHING WORKS EXCEPT THE HUBS, THIS TRUCK HAS NEVER BEEN WRECKED, AND WE FIND OURSELVES@ ABOUT EVERY 15,000 TO 20,000 MILES HAVING TO REPLACE THE WHEEL BEARINGS AND HUB ASSEMBLY'S , LAST NIGHT ON THE WAY HOME THE DRIVER SIDE FRONT HUB STARTED SQUEALING AND CAME APART AND WE HAD TO HAVE IT TOWED AGAIN, I HAVE OWNED THIS TRUCK FOR 3 YEARS, I HAVE HAD TO REPLACE THE BEARINGS AND HUBS BRAKES 11 TIMES AND NOW I'M GOING TO HAVE TO DO IT AGAIN, WOW, THESE PARTS ARE REALLY EXPENSIVE TO HAVE NO BETTER QUALITY THAN THAT, EVERYTIME WE GET IT FIXED IT COST AROUND $1400, IT'S A NICE TRUCK, AND EVERYTHING ELSE WORKS GREAT, NO ISSUES, I TRANSPORT MY FAMILY MEMBERS IN THIS VEHICLE, AND I'M GETTING TIRED OF FEARING FOR THEIR LIVES AND MY OWN WHEN THE WHEEL HUBS BREAK AND LEAVE US STRANDED , IT'S OBVIOUSLY TIME FOR A DIFFERENT VEHICLE, AND I JUST THOUGHT ABOUT HOW MANY OTHER PEOPLE DRIVE ONE OF THOSE TRUCKS, AND HOW DANGEROUS THAT COULD HAVE BEEN OUT ON THE INTERSTATE, IT'S A GOOD THING WE WERE DRIVING 30 MPH ON A COUNTRY RD, IF WE HAD BEEN IN TOWN WHEN IT BROKE AGAIN WE I THOUGHT THAT THE LAST TIME THIS HAPPENED TOO, THERE…”
Owner complaint to NHTSAFiled Jul 16, 2016Steering, Suspension, Service brakesCrash reportedODI 10885215

Showing 6 of 444 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 29, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.