Problems · by component
2001 Ford Explorer visibility problems
25 owner complaints to NHTSA about the 2001 Ford Explorer cite visibility, 3% of all 730 complaints for this model year.
Complaints
25
3% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
What owners say about the visibility
Verbatim from NHTSA complaints, newest first
“I WAS DRIVING AND HEARD LOUD NOISE. SOUNDED LIKE THE BACK WINDOW HATCH WAS OPEN AND VIBRATING WITH EVERY BUMP IN THE ROAD. THE HATCH WAS CLOSED, SO I LOOKED UNDER THE VEHICLE TO FIND THE BODY MOUNTS HAD COMPLETELY CRUMBLED AWAY. THE BODY OF THE VEHICLE WAS RIDING ON THE FRAME WITH NO CUSHION. THE BODY OF THE VEHICLE WAS VERY HARD TO HANDLE AND FELT AS IF IT MAY SHIFT OFF THE FRAME AT ANYTIME. *TR”
“TL*THE CONTACT OWNS A 2001 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW FELL INSIDE THE DOOR. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THE HE WILL BE RESPONSIBLE FOR PAYING FOR THE REPAIRS. THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 8,000. UPDATED 02/02/10 *BF UPDATED 02/05/10.*JB”
“I WAS ON MIRAMAR RD. & MY BACK WINDOW IN MY 2001 FORD EXPLORER EXPLODED. NOT A TINY, LITTLE CRACK, BUT A LOUD, TERRIFYING EXPLOSION WITH FLYING GLASS. THANK GOD I WAS ON MY WAY TO PICK UP MY 9 YEAR OLD NIECE & 4 YR OLD NEPHEW AND THEY WERE NOT ALREADY IN MY BACK SEAT. GLASS WOULD HAVE FLEW INTO THEIR HEAD ON THE BACK SEAT OR I COULD HAVE GOTTEN INTO A POSSIBLE ACCIDENT. THE GLASS DID NOT REACH THE FRONT, BUT WAS ALL OVER THE CARGO AREA OF THE CAR, INSIDE AND OUTSIDE. (I TOOK SOME PICTURES) I PULLED OVER AND LUCKILY A MAN AT A LOCAL AUTO SHOP HELPED ME TAPE THE HANGING PARTS WITH GLASS TO THE CAR AND CLEAN UP THE GLASS SO I CAN GET THE VEHICLE HOME. I WAS IN COMPLETE SHOCK. AS I LOOKED ONLINE FOR WHAT TO DO AND FORD INFORMATION I FOUND SIMILAR INSTANCES. APPARENTLY, I WASN'T ALONE IN THIS SITUATION. THIS IS AN ONGOING PROBLEM WITH THE EXPLORERS AND IN ALL SITUATIONS FORD IS REFUSING THE RESPONSIBILITY. FIRST, I CONTACTED THE LOCAL POWAY PERRY FORD SERVICE DEPARTMENT AND WAS TOLD BY CHRISTINE THAT UNLESS I WANTED TO SPEND AROUND $450 THERE WAS NOTHING SHE OR ANYONE CAN DO. NEXT, I CONTACTED FORD CUSTOMER CARE CENTER WHERE PAT AND HER SUPERVISOR ROBERT (66360)…”
“FORD EXPLORER 2001 BLEND DOOR NEEDS REPLACED. CAR IS IN GREAT CONDITION EXCEPT FOR THIS PROBLEM WHICH IS A SAFETY ISSUE I FOUND OUT EARLY ONE MORNING ON A COLD DAY WHEN THE WINDSHIELD WOULD NOT DEFROST AND I COULD NOT SEE THREW IT WHILE I WAS ON THE HIGHWAY. I KEPT PULLING OVER TO WIPE THE WINDOWS AND HEADED BACK HOME. I HAVE MADE AN APPOINTMENT WITH FORD SERVICE AND I KNOW IT'S GOING TO COST ALOT. AFTER RESEARCHING ON THE WEB I LEARNED THAT THIS IS A VERY COMMON PROBLEM. I FEEL THIS SHOULD BE A RECALL BECAUSE IT IS A REAL SAFETY ISSUE AND IT IS SO COMMON OF A PROBLEM. THANK YOU, CHRISTINE *TR”
“I HAVE A 2001 FORD SPORT TRAC 2 WHEEL DRIVE. WHEN THE TRUCK HAD JUST PASSED THE WARRANTY PERIOD THE BRAKES HAD TO BE REPLACED. THE RIGHT FRONT WAS DOWN TO BARE METAL. THE ROTOR WAS REPLACED. TWICE SINCE THEN THE BRAKES HAVE BEEN REPLACED WITH THE EXACT SAME PLOBLEM AND NOW NEED TO BE REPLACED AGAIN.FORD PARTS WERE USED AND PARTS WERE PROFESSIONALLY INSTALLED.I HAVE SPOKED WITH 11 OTHER PEOPLE WHO HAVE THE SAME TRUCK WITH THE SAME PROBLEM. ALSO THE TURN SIGNAL AND BRAKE LIGHTS DO NOT WORK IF THE TILT STEERING IS TILTED DOWN. MY TRUCK HAS LESS THAN 92000 MILES, AND QUIIET FRANKLY I AM VERY DISAPPOINTED. I HAVE OWNED FORDS FOR THE PAST 25 YEARS AND UNTIL THIS ONE I WOULD NOT HAVE OWNED ANYTHING ELSE. NOW IT'S TIME TO GET A NEW TRUCK AND I AM NOT AT ALL SET ON A FORD. *AK”
“THE DRIVER'S SEAT WAS UNABLE TO RECLINE OR ABLE TO MOVE FORWARD MAKING THE ABILITY TO DRIVE FOR A TALLER PERSON DIFFICULT. THE CONSUMER ALSO HEARD A CLICKING NOISE WHEN THE HEATER WAS ON. MANUFACTURER WAS CONTACTED BY OWNER. *JB”
Showing 6 of 25 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.