Problems · by component

2002 Ford Explorer electrical system problems

179 owner complaints to NHTSA about the 2002 Ford Explorer cite electrical system, 5% of all 3,613 complaints for this model year.

Complaints
179
5% of all complaints
Crashes
5
Reported by owners
Fires
24
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“THE ISSUES THAT I'M HAVING IS THE EXHILARATION (PICKING UP SPEED) ON A PUBLIC STREET AS WELL AS IN THE EXPRESSWAY IT HESITATES TO DO SO. WHEN THE VEHICLE IS PARKED AND I GO TO SWITCH GEARS IT DOES NOT WANT TO SWITCH. THE GAUGE INDICATOR COMES ON AND THE GAS IDLE BE STUCK ON EMPTY WHEN IT HAS A FULL TANK OF GAS. WHILE THE VEHICLE IS IN MOTION THE RADIO VOLUME GOES UP AND DOWN ON ITS OWN. AND THE VEHICLE DID NOT WANT TO START FOR ME ONE DAY THE VERY NEXT DAY IT STARTED RIGHT ON UP (LIKE IT WANT TO START BUT DIDN'T CATCH). ALL OF THIS STARTED HAPPENING AT THE BEGINNING OF OCTOBER 2020”
Owner complaint to NHTSAFiled Nov 27, 2020Power train, Electrical system, Vehicle speed controlODI 11376670
“WAS DRIVING ON HWY AND MY VEHICLE JUST SHUT DOWN AS I WAS TURNING OFF THE MAIN ROAD, LOST ALL CONTROL OF STEERING. WHEN I RAISED THE HOOD I SAW MY RADIATOR SMOKING AND ALL OF A SUDDEN IT POPPED. HAD TO HAVE IT TOWED IN TO THE SHOP AND WAS TOLD THAT THE RADIATOR HAD EXPLODED AND THE ENGINE SEIZED UP! HOW COULD THIS HAPPEN? I NEVER EVEN HAD IT TO OVER HEAT OR THE LIGHT NEVER EVEN ALERTED ME. JUST BLEW UP AND LEFT ME STRANDED. I WAS TOLD AFTER THE FACT THAT THERE IS A RECALL ON THE RADIATOR! *TR”
Owner complaint to NHTSAFiled Jan 20, 2020Electrical system, EngineODI 11300581
“TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE TRANSMISSION INDEPENDENTLY SWITCHED TO 4 WHEEL DRIVE AND THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASING AND IGNITION COILS NEEDED TO BE REPLACED. THE IGNITION COIL WAS REPLACED AND THE TRANSFER CASING WAS REPAIRED HOWEVER THE FAILURE RECURRED. AN UNKNOWN DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.”
Owner complaint to NHTSAFiled Jan 17, 2020Power train, Electrical systemODI 11300058
“THE RADIATOR STARTED GOING OUT ON ME. I HAD TO FIX IT TWICE. THE BREAKES I KEEP HAVING THE CONTINUED FIXING THEM EVERY 4 MONTHS. RECENTLY OCTOBER 25, 2019 IT STARTED SMELLING LIKE BURNT RUBBER CAME THRU THE AIR VENTS. THINGS WITH THE ELECTRICITY OE A SHORTAGE. WITH THE TIRES THEY PUT WRONG TIRE SIZE. THEY TOLD ME TO SIGN AND GO BECAUSE THEY DIDN'T HAVE MY ACTUAL TIRE SIZE. ITS ALWAYS ON THE SMALLS STREETS AND ON FREEWAY OR. HIGHWAY IT SMELLS LIKE BURNT RUBBER. THE OWNER DIDN'T NOTIFY ME OR BOTHER TO TELL ME IT WAS ON RECALL ALREADY.”
Owner complaint to NHTSAFiled Nov 6, 2019Electrical system, Unknown or other, EngineODI 11278383
“I WAS DRIVING DOWN THE HIGHWAY I WENT TO MAKE A LEFT HAND TURN WHEN SMOKE STARTED COMING OUT OF THE GRILL, SO I PULLED OVER TO CHECK UNDER THE HOOD, SMOKE STARTED BOILING OUT FROM UNDER THE HOOD”
Owner complaint to NHTSAFiled Oct 27, 2019Electrical system, Engine, Fuel/propulsion systemODI 11271276
“THE CONSUMER STATED THE HOME FIRE HAZARD CREATED BY FAULTY DESIGN OF NON UL APPROVED PERSONAL SNOW PLOW USE FOR SUV MANUFACTURED BY WESTERN PRODUCTS. SNOW PLOW ELECTRIC MOTOR WAS UNFUSED AND OVERHEATED NOT RESPONDING TO THE COMMAN CONTROLLER SHORTING OUT AND CAUSING A SERIOUS EXPENSIVE FIRE. *JS”
Owner complaint to NHTSAFiled Sep 4, 2019Electrical system, EquipmentFire reportedODI 11253850

Showing 6 of 179 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.